or equivalent experience, demonstrating your commitment to staying at the forefront of industry standards. An excellent grasp of ICT infrastructure and familiarity with ITIL principles will further enhance your contributions to our team. Beyond your technical capabilities, we're looking for someone who thrives in a fast-paced environment, capable more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or informationtechnology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »
incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in more »