26 to 50 of 77 Client Onboarding Jobs with Hybrid or WFH Options

success efforts for a market-leading SaaS company serving local authorities. You will have the autonomy to shape the customer success strategy, build strong client relationships, and drive value and satisfaction in a mission-driven environment. If you are a strategic thinker with a passion for customer advocacy and … customer success strategy aimed at maximizing the value delivered to local authority clients. Define customer success metrics, goals, and KPIs to measure and track client satisfaction, usage, and retention. Client Relationship Management: Serve as the primary point of contact and advocate for key clients within local authorities, fostering … our solutions and maximising time-to-value. Develop and deliver training programs, resources, and best practices to facilitate user adoption and product utilisation among client teams. Customer Engagement and Advocacy: Establish regular touchpoints and communication cadences with clients to drive engagement, gather feedback, and address any concerns or issues more »

and building easy-to-use data uploading systems, so our clients can confidently upload and configure complex data designing and building troubleshooting tools, so client success staff can solve problems without needing developer intervention improving the B2B onboarding experience for our clients and their technical and administrative … staff helping people solve (and prevent) thorny problems; both with internal tools, and occasionally directly with client staff spotting pain points, sources of friction and paper cuts in the platform; suggesting and making simplifications and improvements You’ll join a lean, fully-remote collaborative team, supported by an Engineering … Manager, and work day-to-day with the CTO, engineering team, client success team, and others. Requirements You MUST have : Demonstrated experience over a number of years in software engineering, solving problems like the above Recent experience in Symfony and PHP It’s nice if you’re familiar with more »

and tech, social nights and weekends away, gift vouchers and much more! Hybrid working is also offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport … your feet and problem-solving. Work alongside an assigned mentor to maximise your potential and accelerate your career development. About You: Experience in a client or customer service role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time more »

title: Operations Analyst Location: London The Role: An exciting opportunity has arisen for a technically skilled and enthusiastic Senior Operations Associate to join our client's expanding and high-caliber boutique service provider. This role offers comprehensive exposure across all areas of our business and allows you to take … NAV and set up/manage expense accruals, including management and performance fees. Handle portfolio and share class FX hedging. Produce various fund and client-related reports. Liaise with counterparties, custodians, prime brokers, and administrators to resolve issues promptly. Maintain and update procedure documentation. Onboard new clients and ensure more »

follow up meeting and moving to BAU) Proactive management of assigned accounts and commercial opportunities - Regular meetings - MI Packs - Quarterly reviews. Effectively communicate our client requirements to Trakm8 development and operation Teams Secure a number of “NEW” telematics contracts. Development of an extensive pipeline of opportunities within existing Support … Accurate and timely; o Forecasting o Reporting o Completion of visit reports o Completion customer development plans Promote Trakm8 products and Services for our client’s own use. Promote Trakm8 through attendance to conferences. Develop strong interdepartmental relationships. Adherence to Trakm8 corporate values and HR policies Requirements: Account management more »

level of service Enhanced maternity, paternity, and premature baby leave Learning hours And several more... Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth who are looking to recruit an experienced Bid Specialist to join the business at this busy and demanding time. Our client more »

Looking for a DevOps Engineer with a really strong Python background to come on board with a client of mine for an initial 6 months contract. Key for this role will be strong DevOps experience across: CI/CD Docker Kubernetes Azure And either strong experience or a strong more »

Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »

consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customer onboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »

term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »

Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based. The … of benefits and we have both full and part time roles available. You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role … to show how you adapt your style to suit the team's needs. This work is crucial to the continued success of our onboarding team. The Business Onboarding SME role has 3 key parts, that are intrinsic to the success of the team: Responsible for delivering more »

people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »

Our customer, a global law firm is looking for an experienced Client Onboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The Client Onboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a Client Onboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the Client Onboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »

Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new client onboarding, actively contributing to achieving project milestones more »

Negotiable + Bonus + Benefits Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Recruitment This global multinational is looking for a confident client-facing immigration professional, with strong technical and inter-personal skills. The successful candidate will be responsible for leading a team of STBT Specialists advising … to STBT's Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s … a Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new client onboarding, scoping services, contracting more »

Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical client onboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »

Job Title: Onboarding Support Specialist (French speaking) Client Location: London - Hybrid (3 days on-site) Starting: June 2024 Salary/Pay Rate: up to £121.50 per day - PAYE Hours: Full-time Duration: 6/7 months - 40 hrs a week We're working in partnership with a … global tech client to hire a talented, French-speaking Onboarding Support Specialist for a 6/7 months contract, offering up to £121.50 per day (PAYE). Are you interested in creating the future of e-com shipping? Do you want to be a part of team … journey to allow our clients to start shipping in France. This role is based in London, UK KEY RESPONSIBILITIES • Work as a customer onboarding & support SME for the commercial team and support customers set up their shipping accounts and start shipping. • Support shippers and/or internal more »

the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customer onboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »

the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customer onboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »

customer advocacy through a blend of automation, data-driven insights, and personalised engagement. Collaborating closely with Product & Engineering colleagues to enhance our Scaled Customer Onboarding & Enablement program. Defining and helping customers articulate and measure the ROI they receive, and identify additional areas of potential value. Responsibility for annual more »

Crime Management arrangements. Work closely with key stakeholders providing advice, guidance and support regarding AML and Financial Crime matters, particularly on complex structures, transactions, client onboarding risks, as well as in identifying high risk customers, including Politically Exposed Persons (PEPs). Lead the development of bank-wide … of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind. Full onboarding support and continued development opportunities Options for flexible working Regular social activities 25 days holiday Pension contributions Discretionary bonus scheme Private health cover (with more »

new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities Customer Onboarding Develop and implement an effective customer onboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customer onboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customer onboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »

to our payment platform. Conduct training sessions to educate clients on platform features, functionalities, and best practices. Account Management: Develop strong relationships with key client stakeholders to understand their business objectives and payment requirements. Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring … Proactively identify opportunities for clients to leverage additional features of our platform to enhance their payment processes. Collaborate with the product team to provide client feedback and contribute to the continuous improvement of our platform. Retention and Growth: Implement strategies to drive customer retention and expansion, identifying upsell and … cross-sell opportunities. Monitor client usage and engagement, intervening when necessary to ensure ongoing satisfaction. Feedback and Communication: Gather client feedback and communicate insights to internal teams to drive product enhancements. Regularly update clients on new features, updates, and industry trends relevant to their business. Who you are more »

customer interaction and transactional information in a CRM system. ● Prepare offers with the IT and Finance departments ● Prepare contracts with the Legal department ● Support client on-boarding process (including contract-review with new clients and securing client-signatures) ● Collect customer feedback and up- and cross-sell ● Provide press more »

escape and feel connected. You will be responsible for: Leading the onboarding of new clients Managing the day to day delivery of client services Ensuring clients are on track and delighted with agency performance Planning and allocating resources Managing our delivery team of world class producers, video more »