Service Transition/ReleaseManagement York - Hybrid Permanent *Establish the governance to support the service transition and releasemanagement practice ensuring that defined processes are adhered to when transitioning services from development into the live environment. *Continuously review and refine the transition and release practices … and related processes to improve efficiency, minimise errors, and enhance the overall quality of service delivery. Service Transition/ReleaseManagement day to day activity *Plan and coordinate the transition of new or modified services from development through to production. *Work closely with change management practice to … processes to ensure that all releases meet the required standards for performance, reliability, and security. *Identify and mitigate risks associated with the transition and release process, such as compatibility issues, infrastructure limitations, or potential security vulnerabilities. QUALIFICATIONS * A Level IT, BTEC in Computing or equivalent. * MCP or equivalent. * PRINCE2 more »
Strong understanding of Datamodelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you possess a fervent … Assist to develop and customise Power Platform solutions, including Power Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of … IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
dynamic, changing environment and ability to communicate this to all technical and non-technical colleagues. A solid understanding of SAP Solution Manager relating to ReleaseManagement & Incident Management. Strong interpersonal, written and oral communication skills and ability to work within a team-oriented, collaborative environment. Creativity and lateral more »