IT Support Analyst (1st/2ndLine) Permanent (Competitive Salary) London (Hybrid Working) Posted 09 / 05 / 24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2ndLine … suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2ndLine) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk … promptly Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2ndLine) Experience in IT Support positions – up to 2ndline level Strong understanding more »
a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service / help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft 365 Admin, Microsoft more »
Employment Type: Contract
Rate: £180.0 - £200.0 per day + Up to £200 Per day - Inside IR35
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops / laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and … you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues. The right candidate will have / be: Minimum of 1-2 years commercial experience in IT Support/1stLine/2ndmore »
West Midlands, England, United Kingdom Hybrid / WFH Options
Mentmore
1st/2ndLine Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st/2ndline Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will more »
Cranleigh, England, United Kingdom Hybrid / WFH Options
MaxAd Fixed Fee Recruitment
A passion for IT and technology. Excellent communication skills and telephone manner. Demonstrable customer centric, technical support experience in a client facing / desk side role position. Great problem-solving skills with the ability to follow processes and procedures, you will be able to prioritise and manage … pieces of work at the same time. Good knowledge of PC hardware with experience of diagnosing problems. Experience with Microsoft operating systems (Windows 7 / 8 / 10 / 11 / Server OS), Office 365 and cloud-based solutions. Good knowledge of networking principles Experience with … Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2ndLine IT Support Technician to join a well-established, supportive team offering the opportunity to provide a more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide … staff, including in-house developers and senior staff. You will have worked with some of these technologies: ***Working knowledge of MS Office & Windows 7 / 10 / 11 and Office 365 suite ***Active Directory, Group Policy and SharePoint ***Skills in OS builds, SSCM, packaging, configuration and vulnerability management. more »
1st/2ndLineSupport Analyst x 3 - Bristol - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2ndLineSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in 1st/2ndline support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent … written and verbal communication skills. Good troubleshooting / problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software / cloud services (Azure / AWS) would be beneficial. Duties are more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1st/2ndLineSupport Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2ndLine Technician to join their team and provide internal support. Role: 1st/2ndLineSupport Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support … new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal more »
1st/2ndLineSupport Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupport Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now … not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: ** Active Directory ** O365 ** Networking (DNS,DHCP,TCP / IP) ** Azure ** Routers and Switches Requirements: ** 1 Years MSP Experience Benefits: ** Food Discount ** Private Medical Care ** Pension ** Unrivalled Training Programme ** Free Parking ** Hybrid Working … After 3 Months) The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role more »
IT Support Officer (1st/2ndLineSupport) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2ndline IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2ndlinesupport level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »
Eastbourne, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
IT Support Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT Support Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want to … the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st/2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as … an IT Support Technician / Engineer Experience with Microsoft Office stack Keywords: IT Support, IT Support Engineer, IT Support Technician, IT Engineer, MSP, Managed Service Provider, Office 365, Active Directory, MS Exchange, Service Desk If you're interested in this role more »
Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops / laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and … you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues. The right candidate will have / be: Minimum of 1-2 years commercial experience in IT Support/1stLine/2ndmore »
1st/ 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/ 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndlinesupportmore »