26 to 50 of 97 Permanent 1st Line Support Jobs

1st Line IT Support- Scunthorpe - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Scunthorpe which have offices in Hull & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down a few years on! To be successful in … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »

1st Line Support Engineer Leeds - 3 days office 2 remote per week £20,000 - £28,000 D.o.E Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and … to roll up their sleeves up and meet challenges head on. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support … to learn. Experience & Qualifications: Experience with Shopify and Netsuite are preferred, but not essential. An IT Degree or similar or prior experience in a 1st line role would be preferred but not essential. This is a fantastic time to be joining a ground breaking eCommecre business off more »

IT Support (1st Line) Manchester £24,000- £28,000 plus bonus and benefits Our client is looking to an onsite IT Support professional to join their Manchester office. You will be providing day to day face to face support on a … range of IT issues to onsite users. You will be assisting end users with support on a number of applications and setting up, configuring and troubleshooting desktop, printer and mobile devices, in addition to performing regular routine maintenance. You will also have the opportunity of working on projects … one of the largest in their sector. This is a front facing role and so in addition to experience in end user IT Support in a commercial environment, excellent customer and communication skills are vital. The vacancy has arisen due to internal progression, and our client actively encourages more »

Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »

the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the … delivery of our ambitious growth plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a First Line Support Technician To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership more »

Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »

escalate where it is required Recognise trends of tickets and notifying the relevant teams when necessary Escalate major incidents quickly & effectively to 2nd line Technicians Effectively and tactfully handle urgent/sensitive tickets Provide administration of the email filtering solution What are we looking for? Good knowledge of more »

Position: 1st Line Support Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1st Line Support Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1st Line Support Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … Cover Letter for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role. more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop more »

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis As a … Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come … from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this more »

First Line Support (Hybrid 2 days home, 3 days office based) Package: £25,000 - £27,000 Industry: Working for a market leading SaaS vendor WHY: Further training and qualifications provided, progression expected in 12 – 24 months Do you have 12+ month experience in IT Support … a IT Support/Helpdesk role focused around Microsoft & Mac OS’s and PC hardware set-up and configuration. Main Responsibilities: First Line Support Provide remote 1st line support via phone, e-mail, remote sessions and other channels. Supporting … high degree of customer service for all support queries and adhere to all service management principles. Flag Technical escalations Experienced Required: First Line Support 1+ years experience providing IT Technical Support Excellent telephone manner Strong working knowledge of Microsoft based operating systems more »

1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success for the … which is allowing them to grow organically. Ideally we are looking to speak with candidates who have 2 year’s experience in IT support and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with technical issues. … tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening more »

First Line IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRST LINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. First Line IT Support Based Market Harborough Microsoft Azure, Cloud … call 01244 739 999 or email alexandra.williams@klickstarters.com We are a professional services company based in Market Harborough looking to recruit a First Line IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall … to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS First Line IT Support - 1st Line/Customer Service/Microsoft Azure/Remote Desktop/Cloud Services/Microsoft SharePoint more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose … be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service … in the areas of; IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed more »

IT Support Analyst - 1st Line - Hybrid - £28,000 - £32,000 Who? Our clients energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon economy. Each of our clients projects deliver critical power and services to … an hour to around 1.8 million homes already, with another 2 million homes in the pipeline. What you’ll be doing as IT Support Analyst: Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management … tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service risks Manage more »

Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »

based in The Midlands, London or the North-East/West , we encourage applicants from these areas to apply. Role Overview: As a First Line Support Technician, you will be the first point of contact for our clients, providing essential technical assistance and troubleshooting to resolve … troubleshooting technical issues. Ability to work efficiently both independently and as part of a team. Previous experience in a customer service or technical support role is a plus but not required. If you're ready to jumpstart your career in the tech industry and join a dynamic team more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst … ticket loan Social events The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket … dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a must (MSP Preferable) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »

30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC more »

1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You've … including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who … about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business more »