1stLineSupport Engineer - Managed Services Provider - Windows, Office 365, Active Directory Remote/Macclesfield - £25,000 Applause IT are looking for a 1stLineSupport Engineer to join a service desk team for a managed services provider based in … The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The 1stLineSupport Engineer will experience with: Working in an IT Helpdesk Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Office 365 Active Directory Microsoft Office It would be desirable for the 1stLine Engineer to have experience with: MSP/Reseller support environment Owning end user issues Remote support Knowledge of Windows and MacOS This is an excellent opportunity more »
1stLine IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1stLine IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a … high quality, managed services provider to provide excellent customer service to external clients, providing 1stline reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.T Infrastructure … are up to date and continue to match requirements. The successful 1stLine IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation of tasks Enjoy helping people and more »
Alderley Edge, Cheshire, North West, United Kingdom
Senitor Associates Limited
An established client of ours in the professional services sector are looking for a 1stLineSupport Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting to the Head of IT, the successful candidate will … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1stlinesupport role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1stLineSupport Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »
