FirstLineSupport Technician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training … with a range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1stLinesupport to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who … team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar FirstLineSupport role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and Internet technologies Ability to more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
FirstLineSupport Technician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training … with a range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1stLinesupport to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who … team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar FirstLineSupport role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to more »
Roslin, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Junior IT Support {1stline} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing MSP, that has been … businesses, ensuring seamless operations and optimal performance of their technology infrastructure. In this role, the successful Junior IT Support Engineer will provide 1stlineSupport by email and telephone, and act as the point of contact for any IT or telephony-related issues … experience in a similar role, that is looking to join the leading nationwide MSP and is looking for unlimited training and progression. The Role: 1stLine IT Support, 365, Active Directory. Assist with network administration tasks including DNS configuration and TCP/IP troubleshooting. Troubleshoot more »