5 1st Line Support Jobs in the South West

YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1 st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable candidate. This … st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products and if you … given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1 st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be more »

IT Support Engineer (1st Line) Salary: £21,000 to £25,000 Location: Bristol Responsibilities: * Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications and platforms. … interactions via in-person communication, phone calls, email correspondence, or formal ticketing systems. * Appropriately categorize and redirect customer issues beyond the scope of first-line support to the relevant second-line resolver team, whether internal or contracted from a third-party provider. * Employ troubleshooting … providers. * Demonstrate effective time management skills, capable of prioritizing tasks with minimal supervision and responding to work demands at short notice. * Continuously monitor support workload to ensure timely and effective support for application and hosted environments, aligning with business priorities. If Interested, Apply today more »

DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable … candidate. This 1st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products … and will be given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main more »

i am recruiting a 1st Line IT Support Technician for my prestigious customer based near Chippenham. This role attracts a salaqry of £25'000pa plus a bonus and a really attractive Benefits package. This is a fantastic opportunity for a motivated 1 st Line Technician professional with an aptitude for problem solving IT issues and excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract, with a key focus on delivering … you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support: Providing 1 st line support to End Users based both on and off site this will involve driving therefore a more »

IT Support Technician - 1St Line This vacancy presents a great opportunity for the right candidate to join a dynamic, close-knit team of Engineers in an ever-growing company, looking to add to their team after a new contract win. £22,000 - £25,000 Salary … Office Based Full time, permanent. Monday - Friday/37.5 Hour Week H IT Support Technician Overview Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and … repairs to client specification. Monitor client services so all systems are working as expected. Provide regular and relevant updates to customers throughout the support process. IT Support Technician Benefits Up to £25,000 Salary Be part of a growing company with an established client base. more »