1 to 3 of 3 Permanent 1st Line Support Analyst Jobs in the UK with Remote Work Options

Staff Lunches Full training Hybrid working Birthday Leave Bonus scheme As a Software Support Analyst, you’ll be starting at 1st line with the opportunity to progress to 3rd Line. As our product is bespoke, we recruit for 1st line support and provide intensive training with the aim of promoting a successful candidate from 1st line to 2nd line support around 3 months after the training is completed. Once training is complete your entire day will be spent assisting … mixture of both sharing your knowledge on how to use the software with them, explaining warning messages and restrictions and problem-solving issues. Our 1st line support role salary is £23,400, 2nd line support is £23,803.85 - £26,070.88 and more »

Staff Lunchesâ-Full trainingâ-Hybrid workingâ-Birthday Leaveâ-Bonus scheme As a Software Support Analyst, you'll be starting at 1st line with the opportunity to progress to 3rd Line. As our product is bespoke, we recruit for 1st line support and provide intensive training with the aim of promoting a successful candidate from 1st line to 2nd line support around 3 months after the training is completed. Once training is complete your entire day will be spent assisting … mixture of both sharing your knowledge on how to use the software with them, explaining warning messages and restrictions and problem-solving issues. Our 1st line support role salary is £23,400, 2nd line support is £23,803.85 - £26,070.88 and more »

Title 1st Line IT Support Salary: £24k-£26k doe Hours: 37.5 per week/Monday-Friday Job Type: Permanent, Fulltime Location: Hybrid with regular travel to our HO in Northampton (on site 2-3 days per week) The Role: This role will assist in the … running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and escalated where applicable. Our Service Desk provides support for over 300 Nursery locations across the UK , as well as Support Staff and other colleagues around the … requests for customers throughout the business. Answer, respond to and if necessary, to create IT service requests via a ticketing system or phone. Provide 1st contact technical problem analysis and resolution of client issues with the aid of available Service Desk tools (e.g. Kaseya, TeamViewer, Knowledge Base articles). more »