8 1st Line Support Engineer Jobs with Remote Work Options

Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »

Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1st Line Support Engineer to join our … dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical prowess. Key Responsibilities: Providing first-line support to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach … a supportive environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1st Line Support Engineer. more »

IT Support Engineer … Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support more »

1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »

Software Support/1st Line Support/Technical Customer Service/Helpdesk Engineer required for my Reading based client. Salary is £24k - 28.5k This is a permanent role with HYBRID working conditions. This role will suit someone who is a fresh … Computer graduate or someone with 1-2 years’ experience in an IT/software Support role. This is an excellent opportunity for someone who wants to progress their career with opportunities to move into: Senior Software Support role Development Implementation Consultancy Sales FULL TRAINING WILL BE … and defined standards. • Deliver an outstanding customer experience by showcasing excellent communication skills, responsive follow-through, and advocating for customer issues within the support team and other internal departments. • Ensure timely follow-up with customers, maintaining an exceptional support experience. • Create comprehensive case notes and documentation more »

Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details … A highly respected Technology business. Description You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call … and handling of inbound calls. Handling of tickets ensuring they are kept up to date at all times. Out of hours calls to support both overnight and weekends as and when required to customers (rota based). Profile The Successful Applicant: This is a great role for someone more »

First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity … with a generous benefits package. £23,000 Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide regular and relevant updates to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year IT Support Experience IT Support Technician more »

First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity … with a generous benefits package. £23,000 Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide regular and relevant updates to customers throughout the support process. Requirements MSP Experience – Essential Driving License – Essential Right to work in the UK – Essential Minimum 1 year IT Support Experience IT Support Technician Skill more »