2nd line network engineer
Ely, England, United Kingdom
Global Technology Solutions Ltd
also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support onlyPosition OverviewWe are seeking an enthusiastic Network Engineer. You will be a second line engineer with experience in troubleshooting connectivity issue at the end user level. You …/service desk engineer when not learning from and supporting our senior network engineer.This includes but not limited to:Providing 2nd line on site and service desk technical support:• Attend customer and company sites as a minimum 2 days per week (you will … flexible, demonstrating a positive attitude.Requirements• Bachelor’s degree in information technology or a related field (or equivalent work experience).• Proven experience in a 2nd line role, providing technical support.• Strong customer service skills with the ability to empathise and communicate effectively with customers.• Solid understanding of more »
Posted: