Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
help each other. Your colleagues will all be self-starters and motivated from a professional development perspective, and in turn your manager will support and give a structured career path for you to follow should you need it. Outside of all the work stuff, there is a fun … pizza and offices with a chill zone with games consoles and pool. The job: This role is for someone to come in and support their existing clients across Scotland. The role will be office based and we would love to speak to candidates from a helpdesk/service … desk space with the ability to support up to the second line. Candidates already in a Managed Services role are perfect, but a candidate who has a background supporting an internal user base with a desire to work in the Managed Services space would also work. The role more »
2ndLineSupport Technician - Edinburgh on-site An IT powerhouse emerged to serve small and medium-sized businesses with top-notch support. Understanding the budget constraints of smaller ventures, they provide cost-effective solutions without compromising quality or service and are looking to add another … 2ndLineSupport Technician to their ranks. From humble beginnings, the company has grown to over a dozen skilled engineers across 1st, 2nd, 3rd, and Vendor support expertise; spanning from single PCs to complex corporate systems, ensuring seamless operation and intuitive functionality. … real opportunity to grow, scale and develop in the industry. Allowance for specific training and charity days. Private health insurance. About the Role The 2ndLineSupport Technician position is going join a fast-paced team supporting clients with multiple end-users and varied priorities. more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Recruitment Genius
Join a well-established and well-known IT MSP as a 2ndLine IT Support Engineer working hybrid with our clients in Scotland. You'll be joining a super-friendly IT company at an exciting time! THE JOB: - You'll be providing proactive 1st and … 2ndlinesupport to resolve customer issues, including: - Using a ticketing solution and working to SLAs - Project support and system deployment - Setup new equipment (PCs, laptops, mobiles etc) - Install, test and monitor servers and firewalls - Assist with LAN/WAN, computer repair, software … issues, networks, virus protection, Wi-Fi etc. KEY SKILLS & EXPERIENCE: - Proven experience in IT support - Experience in virtualisation, backup, MS Exchange, AD and O365, virtual environment, networks and storage - Experience on firewalls - Good communication skills and able to give advice to non-technical customers - Great problem-solving skills. more »