1st/2ndLine Support Technician £25,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndlinesupport role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as more »
I am currently working on behalf of a leading Cloud support provider are looking for someone to join their team on a permanent basis. They are looking for someone who is looking to grow their knowledge and experience and this role offers a fantastic opportunity for progression through … to 3rd linesupport, site engineering or network engineering having multiple people getting promoted internally into all 3 areas in the last 12 months! They are looking for someone who has experience with: - Windows - Infrastructure or network support - public cloud This is a hybrid more »
1st/2ndLine IT Support Engineer - Maidstone - £30,000 - Great Training! Role : 1st/2ndLine IT Support Engineer Areas : Maidstone Salary : £25,000 - £30,000 - Great Training! I am working on an exciting new opportunity with my client. … to join the rapidly growing and dynamic team based in Maidstone. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
2ndLineSupport Engineer - Kent- Onsite - £35k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 2ndLineSupport Engineer . You will be responsible for handling all escalations on the … and ensuring all IT Systems are running smoothly. The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management. Role & Responsibilities: Provide remote based end-user support to troubleshoot issues and problems with equipment … updating technical documentation regularly. Provide an escalation point for out-of-hours and weekend coverage. Essential Skills & Experience: 2+ Years’ experience of High level 2ndLine Support. ITIL framework understanding. Ability to prioritise and manage multiple tasks. Strong customer relationship skills. Strong working knowledge of Microsoft Server more »
West Malling, Kent, United Kingdom Hybrid / WFH Options
James Frank Associates
2nd/3rd Line IT Support Engineer required by our client - a fast-growing and highly-regarded business in the Technology industry. Due to natural growth, our client are now looking to hire an IT Support Engineer with good 2nd and some … 3rd Line experience to join the existing team on a permanent basis. As an IT Support Engineer you will be required to work within a challenging and dynamic role, providing a mixture of both remote and on-site support for a large and varied … SharePoint - VMware & Hyper-V - Cisco knowledge would be highly advantageous This is a fantastic opportunity for an IT Support Engineer with good 2ndLine experience to join a knowledgeable and fast-growing team on a permanent basis, within a highly-successful business who are leaders more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
2ndLineSupport Engineer - Kent - Hybrid - £40,000 + Excellent benefits & Career development Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 2ndLineSupport Engineer. You will be responsible for ensuring all IT … users with a high level of customer service. The role will cover all aspects of the internal IT systems from desktop and server support through to cloud and data centre management. Role & Responsibilities Provide remote based end-user support to troubleshoot issues and problems with equipment … as Azure/365 Maintaining and updating technical documentation regularly Essential Skills & Experience Minimum of 2-3 years experience working within an IT support role. Hands on experience of Microsoft desktop and server operating systems, laptop hardware, Dell/HP server hardware and Azure or 365 management. Good more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupport Engineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required … We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees, and actively encourage our engineers to more »
This rapidly expanding IT services company in West Kent is seeking a dedicated and versatile 2ndlinesupport engineer to join their customer-focused IT support team. 2ndLine IT Support Engineer the role: This is a busy … a few visits per week depending on circumstance. Customers are typically SMEs, with a few corporates, based Kent, East Sussex, Surrey, and SE London. 2ndLine IT Support Engineer the person: Of prime importance, is a great personality a real people person, with great client … MSP (IT managed services) experience but will be flexible for the right person. Candidates must be able to drive (for the client visits). 2ndLine IT Support Engineer your Technical skills: Your strong 2ndline technical support skills, should more »