1 to 25 of 49 2nd Line Support Jobs in the UK with Remote Work Options

2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line support engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid wor... APCT1_UKTJ more »

2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company … These 2nd Line Support Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »

2nd Line Support Engineer – M365 – Home based - £35,000 - £40,000 Do you want a tailored progression plan, with a direct path into 3rd line support or Project Engineering? Looking to potentially become a team lead in future? Can you handle … that is their evolving Microsoft practice. Importantly, the business culturally is superb and care deeply about their staff both personally and professionally. Key Skills: 2nd line Support experience Microsoft Workplace Intune/MEM Enterprise Mobility & Security This is the perfect opportunity for any 2nd … role is not for you, register with us letting us know your preferences, and will be in touch when the right role comes in. 2nd Line Support Engineer – M365 – Home based more »

Second Line Support Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must … hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading … MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »

efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … experience and excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams … to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of … IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both … remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of … IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both … remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as more »

2ND LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »

Position The position of 2nd Line IT Support Engineer will be welcomed into a positive team environment, based from our head office in Lacock, Chippenham, Wiltshire with flexible working from home available. You will be an outstanding 2nd Line IT Support … fast-growing team of technical professionals. All this in a fun, friendly culture, where you will be working with the latest technologies to support our rapidly growing customer base. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to … opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. Main Duties Provide ongoing support to the 1st Line Team to help upskill and improve knowledge Ensure all knowledge base documentation is accurate and up to date more »

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your skills truly more »

1st/2nd Line Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with … all 1st/2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will need to show knowledge and hands on experience of SQL more »

Job Title: 2 nd Line Network Support Engineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary: £35,000 - £50,000 (Based … defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2 nd Line Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who has at least … years of network support experience. The role will be interacting with WhiteSpider’s managed services customers and requires the candidate to demonstrate outstanding customer relationship skills. WhiteSpider WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support more »

FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »

2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company … These 2nd Line Support Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »

Job Title: 2nd Line Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 support Support and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »

+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and … solutions-focussed IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide range of more »

JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background … and knowledge necessary for the delivery of 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »

candidate will ensure the data warehouse is maintained appropriately, scheduled jobs run without error and are delivered within SLA. The role will primarily support the business with SAS, being used as the primary tool for analytics, data mining, data warehousing and production of MI/BI. Previous commercial more »

IT Support Analyst (1st/2nd Line) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2nd Line IT Support Analyst for … Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2nd Line) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk tickets, giving priority … responding promptly Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2nd Line) Experience in IT Support positions – up to 2nd line level Strong understanding in Microsoft suite of more »

We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related … the premier global community for top performing solutions providers. This allows them to have access to the latest in emerging technologies worldwide. They support over 3500 desktop computers and their users. They are the “Go To” IT consultancy for Cloud Solutions, unrivalled Technical Support & Emerging Technologies. … and development. They are based in purpose-built offices in Finchley and currently have 20 employees. They are looking for an experienced and driven 2nd Line Support Analyst to join the team. Qualifications/Experience: Must Have 3 years as an IT Support more »