2nd Line Support Jobs

61 to 85 of 146 2nd Line Support Jobs

Second Line Support Engineer

Dartford, England, United Kingdom
Premier Group Recruitment
Role: Second Line Support Engineer Skills: Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2nd Line Support Engineer who has experience with Windows Servers … Servers Windows operating systems Active Directory and Exchange Office 365 Administration VMware, ESXi and Hyper-V Basic Networking (LAN/WAN) If this Second Line Support Engineer role with experience in Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV opportunity is of interest … along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Second Line Support Engineer opportunity is not of interest and you know of anyone whom it may be suitable for then please forward more »
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2nd Line Support Engineer

Sidcup, Kent, Greater London, United Kingdom
Just IT Recruitment
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current more »
Employment Type: Permanent
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2nd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Fitzrovia IT Limited
2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
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Senior 2nd Line Support Engineer

Kent, Weavering, United Kingdom
Pearson Whiffin Recruitment Ltd
Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their … technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with … to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2nd Line Engineer before escalating to the 3rd line team. Diagnose and resolve hardware and software issues, including but not limited more »
Employment Type: Permanent
Salary: £27500 - £35000/annum
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IT Support Technical Support 2nd Line Desktop

Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the … smooth running of the company's business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Manage the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support more »
Employment Type: Permanent
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2nd Line Support Engineer

Winchester, Hampshire, South East, United Kingdom
Thomas Ren Associates Ltd
2nd Line Support Engineer/Customer Service 2nd LineSupport Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Employment Type: Permanent
Salary: £30,000
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2nd Line Support Engineer - Welwyn Garden City

Welwyn Garden City, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Senitor Associates Limited
2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT more »
Employment Type: Permanent, Work From Home
Salary: £28,000
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2nd Line Support Engineer

Oxfordshire, United Kingdom
Tank Recruitment
Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
Employment Type: Permanent
Salary: £27000 - £30000/annum
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2nd Line Helpdesk/Desktop Support

SW11, Queenstown, Greater London, United Kingdom
Avanti Recruitment
Job Title: 2nd Line Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktop support position. Avanti Recruitment … is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups … Assist with closing requests from 1st line such as create new user accounts and delete accounts. Proven work history of 1st and 2nd line support. AD/Azure/INTUNE/O365/SCCM Experience If you are interested please send an email with your more »
Employment Type: Contract
Rate: £150/day
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2nd Line Support Engineer

Stoke-on-Trent, Staffordshire, United Kingdom
Uniting People
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Employment Type: Permanent
Salary: £28000/annum
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Second Line Support Engineer (MSP)

Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line more »
Employment Type: Permanent
Salary: £25000 - £32000/annum
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2nd Line Support Engineer

Nottingham, Nottinghamshire, United Kingdom
In Technology Group
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
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2nd Line Support Engineer - £40k - Windows O365

Salisbury, England, United Kingdom
Opus Recruitment Solutions
O365 | Office 365 | 365 | 2nd Line | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want to join … scaling MSP, Microsoft Partners that have grown by nearly 50% in 12 months. If you're looking for a new, secure, scaling company with 2nd/3rd Line opportunities then get in touch. In return you'll be offered up to £40k with 5 days a week … on site in Salisbury or Southampton, then apply or get in touch with me on robin.shaw@opusrs.com. O365 | Office 365 | 365 | 2nd Line | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune more »
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1st/2nd Line Support Engineer

Exeter, Devon, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
1st/2nd Line Engineer Salary : Up to £30K DOE Location : Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer … you will play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities Ensure IT issues raised via phone … CV! Key words: IT Support Engineer, Service Desk Engineer, Helpdesk Engineer, Help Desk Engineer, 1st Line, First Line, 2nd Line, Second Line, IT Engineer, IT Analyst Locations: Devon, Torquay, Newton Abbot, Exeter, Tiverton, Hayle, Honiton, Plymouth, Taunton, Paignton, Minehead more »
Employment Type: Permanent
Salary: £24000 - £30000/annum
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2nd Line Support Engineer

Portsmouth, Hampshire, South East, United Kingdom
Tailor Made Technologies
Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the more »
Employment Type: Permanent
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2nd Line Support

Hampshire, South East, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line support engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits … to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a second line level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both more »
Employment Type: Permanent, Work From Home
Salary: £28,000
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2nd Line Support

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
2nd Line Engineer Southampton - hybrid working + customer site visits Up to £35,000 + company car Join a dynamic tech company during a time of transformation! A 2nd line Support Engineer is required to join my client, providing a top tier … service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits … to customer sites. Driving license is essential and company car or car allowance will be provided. Your Role: Resolve issues up to a second line level, spanning a wide range of technologies. Deliver onsite and remoe technical support with competence while maintaining clear communication with both more »
Employment Type: Permanent
Salary: GBP 35,000 Annual
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1st / 2nd Line IT Support Engineer

Whitehaven, Cumbria, United Kingdom
Hybrid / WFH Options
In Technology Group
Job Title: 1st/2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate … in a fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT Support Engineer, 1st/2nd Line, Technical Support Engineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting as an Employment Agency more »
Employment Type: Permanent
Salary: £26000 - £33000/annum Fantastic Benefits Package
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2nd Line IT Support

Peterborough, Cambridgeshire, United Kingdom
Principal IT
2nd Line IT Support Engineer - Peterborough - £30,000 to £35,000 Principal IT are working exclusively with a rapidly growing business based in Scunthorpe which have offices in Hessle & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium … level of support. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down. To be successful in this role … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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2nd Line Technical Support Engineer

WD1, Watford, Hertfordshire, United Kingdom
Davanti Recruitment
2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft … and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible more »
Employment Type: Permanent
Salary: £25000 - £36000/annum
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2nd Line Support Engineer

Kent, Weavering, United Kingdom
Pearson Whiffin Recruitment Ltd
2nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2nd Line Support Engineer. You will be responsible for ensuring the progression … and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »
Employment Type: Permanent
Salary: £28000 - £36000/annum
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2nd Line Support Engineer

Cheshire, North West, United Kingdom
Senitor Associates Limited
2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and … collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer more »
Employment Type: Permanent
Salary: £24,000
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2nd Line Support Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Intec Select
2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Support Analyst to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in … Azure Overview/Benefits: £30,000 - £35,000 Basic Salary £4,000 Car allowance Excellent benefits Hybrid Working: 1 day a week onsite. 2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits more »
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2nd Line Support Analyst

Finchley, England, United Kingdom
Hybrid / WFH Options
Inspiring Interns & Graduates
We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related … the premier global community for top performing solutions providers. This allows them to have access to the latest in emerging technologies worldwide. They support over 3500 desktop computers and their users. They are the “Go To” IT consultancy for Cloud Solutions, unrivalled Technical Support & Emerging Technologies. … and development. They are based in purpose-built offices in Finchley and currently have 20 employees. They are looking for an experienced and driven 2nd Line Support Analyst to join the team. Qualifications/Experience: Must Have 3 years as an IT Support more »
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2nd Line IT Support Specialist, EMEA

Newport, Wales, United Kingdom
Hybrid / WFH Options
Vantage Data Centers
efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … experience and excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams … to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service more »
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2nd Line Support
10th Percentile
£26,000
25th Percentile
£27,000
Median
£30,688
75th Percentile
£35,250
90th Percentile
£40,000