Permanent 2nd Line Support Analyst Jobs in London

11 Permanent 2nd Line Support Analyst Jobs in London

2nd Line Support Analyst

South East London, England, United Kingdom
DGH Recruitment
Job Description2nd LineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis.Troubleshoot and take ownership … all action taken and any resolution respond to emails and tickets/requests in a timely mannerDeal with requests escalated by the 1st line teamEscalate incidents when appropriate, working closely with the Technical Escalation team membersResponsible for new joiner/leaver account process.Set up and re-build hardware more »
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IT Support Analyst (1st / 2nd Line)

London Area, United Kingdom
Hybrid / WFH Options
Meraki Talent Ltd
IT Support Analyst (1st/2nd Line) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2nd Line IT Support … of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT Support Analyst (1st/2nd Line) Provide excellent technical support to users through various forms of communication tools Promptly address Service Desk tickets, giving priority … Maintain high standards of customer service throughout the support journey Experience of the IT Support Analyst (1st/2nd Line) Experience in IT Support positions – up to 2nd line level Strong understanding in Microsoft suite of more »
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1st/2nd Line Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
The People Network
Job Description1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
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2nd Line Support Analyst

South East London, England, United Kingdom
Intec Select
Job Description2nd Line SupportAnalyst - London - Consultancy - £35,000 - £40,000 + Excellent BenefitsOverview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients.Role & Responsibilities:Taking ownership and managing tickets … through resolution or escalationProvide technical support to end users.Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.Be a more »
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2nd Line Support Analyst

London Area, United Kingdom
DGH Recruitment
2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
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1st/2nd Line Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
The People Network
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
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Second Line Support Analyst

Orpington, England, United Kingdom
Premier Group Recruitment
Role : 2nd Line Support Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
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1st & 2nd Line Network Support Analyst

London
Nexus Jobs Limited
Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »
Employment Type: Permanent
Salary: £25,000 - £30,000
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1st/2nd Line Support Analyst

West London, United Kingdom
Hybrid / WFH Options
The People Network
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
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2nd Line Support Analyst

London, City of London, United Kingdom
Intec Select Ltd
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

2nd Line Support Analyst

London
Intec Select
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:
2nd Line Support Analyst
London
10th Percentile
£30,000
25th Percentile
£33,000
Median
£39,000
75th Percentile
£45,000
90th Percentile
£47,500