An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
Job Title: 2ndLineSupportEngineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2ndLineSupport Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 supportSupport and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »
IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters. The Service Desk … Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service … communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
1st/2ndLineSupportEngineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLineSupportEngineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Are you an experienced 2ndlinesupportengineer looking for your next challenge? Look no further! As a 2ndlinesupportengineer, you will play a critical role in ensuring the smooth operation of our clients … you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2ndlinesupportengineer will be familiar with a range of different technologies and platforms, and be able to … adapt quickly to new challenges as they arise. As a 2ndlinesupportengineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of more »
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Focus Brands
thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2ndLine IT SupportEngineer to join our vibrant team in Huddersfield. As a 2ndLine … , you'll be tasked with resolving escalated queries and aiding 1st LineSupport Engineers within the timeframes specified by 2ndLine SLAs established by the IT Manager. You'll maintain regular communication with peers to identify areas for process and service enhancements … and project developments will also be part of your role. Hours of Work: Monday Thursday 8:45-17:00, Friday 8:45-16:00. 2ndLine IT SupportEngineer Requirements: Microsoft 365 Office (Word, Excel, and Teams), Admin Centre (e.g. Security and Compliance more »
2ndLineSupportEngineer2ndLineSupportEngineer - Social Messaging Platform - London (Tech stack: 2ndLineSupportEngineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd … Analyst, 2ndLineSupportEngineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLineSupportEngineer to support their product to these new markets and help enhance this already more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLineSupportEngineer you will be joining a warm friendly team in a vibrant office environment, you will … be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-linesupport to customer queries and … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers more »
SecondLineSupportEngineer/2ndlineSupportEngineer York/Hybrid Inside IR35 Immediate Start KNOWLEDGE AND EXPERIENCE 2ndlinesupport experience on a busy IT Service Desk (minimum 2 years … . Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Windows 10 support in a domain environment. Hardware, software and peripheral troubleshooting and support. Active Directory/Azure Active Directory administration. Working knowledge of TCP/IP Networks. O ffice 365 administration, troubleshooting more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLineSupportEngineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you … like to be part of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Adhere to company policies and procedures. Take ownership of tickets from initiation to resolution. Manage SLAs and meet customer expectations. Respond promptly to support requests via email and phone. Provide technical support across our customer base through various channels. Perform both reactive and proactive maintenance tasks. … Contribute to IT projects as needed Here's what we're looking for in candidates: Minimum 2 years of experience in IT support services or consultancy. Proficiency in MDM management, laptops, mobile devices. Familiarity with Anti-Virus Technologies (Eset/Bitdefender). Experience in Microsoft 365 Administration and more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE: 2ndLineSupportEngineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2ndLineSupportEngineer to join an existing team of engineers. As a 2ndLineEngineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is … combined with a strong technical background and knowledge necessary for the delivery of 1st to 2ndLine support. JOB SPECIFICATION: 2ndLineSupportEngineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as more »
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a SecondLineSupportEngineer based on a highly secure site near Reading. SecondLineSupportEngineer Summary: As the SecondLineSupportEngineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing … Critical illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the SecondLineSupportEngineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
Overview of the role We are currently recruiting an experienced Site Based 2ndLine IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2ndLine IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2ndLine IT Engineer: Although you will be on site at one of our clients you will be an important member more »
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »
2ndLineSupportEngineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2ndLine service provided is 24x7 (365 days) and staff who will be on a shift pattern. The … individual shall augment the existing SDWAN Service Team to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore more »
Role: 2ndLine IT SupportEngineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2ndLine IT SupportEngineer is to … provide onsite, workshop and remote IT support at our client sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite IT support at client sites • Build and configure client hardware and software to be used at client sites … contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient more »
2ndLine Service Engineer Opportunity for a 2ndLine Service Desk Engineer to join the UK’s leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we more »
Bristol, England, United Kingdom Hybrid / WFH Options
Moon Executive Search
Opportunity for an experienced 2ndLine Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which … can be worked remotely. Looking at appoint ASAP Providing 2ndline IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer … service and relationship building skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required more »
Role: 2ndLineSupportEngineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols £36,000 – 2ndLineSupportEngineer – Fully on-site (Dartford) I am working with a client … who are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLineSupportEngineer to join the team. This position does require occasional travel to client sites so you must hold a valid UK driver's … systems • Good knowledge of Microsoft Azure • Experience with configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols If this 2ndLineSupportEngineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office more »
Role: 2ndLineSupportEngineer Skills: - Windows Servers, Azure, Active Directory, Windows Operating System, MS Office 356, Exchange, Networking Protocols, VMware, Hyper-V £36,000 – 2ndLineSupportEngineer – Fully on-site (Dartford) I am working … with a client who are a Managed Service Provider (MSP) undergoing steady growth so are now looking to hire a 2ndLineSupportEngineer to join the team. This position does require occasional travel to client sites so you must hold a valid … configuring and administering MS Office 365 • Active Directory & Exchange • Good knowledge of networking protocols • Knowledge of Hyper-V and/or VMware If this 2ndLineSupportEngineer position with experience in Windows Servers, Azure, Active Directory, Windows Operating System, MS Office more »