7 Permanent 2nd Line Support Engineer Jobs in London

2nd Line Support Engineer Chessington £34,000 - £38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will … IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your … road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education more »

Position: 2nd Line Support Engineer Location: Central London Schedule: Full-time, on-site role (5 days per week) Salary: Up to £45,000 per annum + benefits About Our Client: Our key client, a highly reputable financial services business, provides a comprehensive range … of services tailored to the UK market. They are on the search for a 2nd Line Support Engineer to provide support to internal users across their London offices. You will be based on-site at the main branch in Central London … exclusive discounts. Ready to elevate your career? Apply now and seize this thrilling opportunity! Keywords: IT Support, First Line, Second Line, Infrastructure, Networks, IAM, EUC, WAN, LAN, Firewalls, SLA, Hardware, Equipment, Software, IT Systems, Incident Management, London more »

1st/2nd Line IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2nd Line IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least … years plus recent experience within a similar IT Support Engineer/1st and 2nd Line IT Support role – please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call … knowledge of Microsoft 365 applications. Good working knowledge MS Teams. Working knowledge of Wi-Fi in a commercial environment. Role involves: Provide 1st/2nd line support for end users. To assist with the development and implementation of IT policies and procedures. Day to day more »

Very Good in the Best Companies to work for Awards? We are seeking a highly motivated and customer-focused1 st/2 nd Line Support Engineer to join our team. You will play a crucial role in delivering exceptional first and second line IT support services to our leading legal sector client on their site in London. Your primary responsibility will be to ensure that our client receives best in class service, with minimal disruption to their business operations. Where? Join our IT Support Team You will … professional service always ensuring the highest levels of customer service Walking the floor daily to ensure users have an approachable and accessible IT Support presence. Running regular drop-in sessions where users can come to request assistance or training. Efficiently handling assigned technical support incidents, requests more »

2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed … service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to more »

2nd Line Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2nd line support for all calls that are logged either remotely … incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues … User creation & Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/ more »

Job Title: 2nd Line Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 support Support and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »