11 Permanent 2nd Line Support Engineer Jobs in the West Midlands

We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial/manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our … its commitment to using cutting-edge technology. Description 2nd Line Support Engineer - Sutton Coldfield Provide second level technical support to users, resolving issues and escalating where necessary. Monitor and maintain computer systems and networks. Perform troubleshooting to diagnose and resolve problems. … Test and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA more »

2nd Line Suppport Engineer - Remote (Travel to Birmingham & London Sites) Change IT are recruiting for a 2nd Line Support Engineer to work with a leading organisation with a focus on Digital Transormation. This is a an opportunity for … an experienced 2nd Line Support Engineer to work directly with customers whilst providing support, maintenence and building key relationships. As a 2nd Line Support Engineer they will be looking for experience with the following … Upon success they will also require a DBS Check to be carried out. Salary up to £35,000 (DOE) If you are an exeprienced 2nd Line Support Engineer with a particular background with Azure, Data Migrations and Wan Installations, please reach out for more »

2nd Line IT Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful … 2nd Line IT Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 2nd Line IT Support Engineer, you will be resolving issues with a wide range … need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the 2nd Line IT Support Engineer: Proven experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further … investment. The successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project more »

Role : 2nd Line Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line … Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will … be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers more »

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham? Main Duties of the Role Providing remote and onsite support via the phone and emails Creating & distributing tickets Fault diagnosis & resolution more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service … and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network more »