10 Permanent 2nd Line Support Technician Jobs in England

Exciting Opportunity: 1st & 2nd Line IT Support Technician Role Are you a dedicated IT professional seeking a rewarding position within an educational environment? GreatFind Recruitment is thrilled to present an opportunity for an enthusiastic IT Support Technician to join … days holiday, pension scheme, and free parking. Opportunity for professional development and growth within a supportive environment. About the Role: As a 1st & 2nd Line IT Support Technician, you will play a crucial role in ensuring the smooth operation of our client's … a unique opportunity to contribute to the school's expansion and provide essential support to staff and pupils. Key Responsibilities: Deliver 1st & 2nd line support for computing and AV estate, ensuring prompt resolution of technical issues. Maintain the server and network infrastructure, diagnosing more »

Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. more »

2nd Line IT Support Technician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of … hours additional payment 2nd line IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS … Office support & troubleshooting Active Directory user & computer administration Basic networking skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview more »

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your more »

in a role where you can help others? If so, this role could be perfect for you! This is an opportunity for a support driven individual who has worked in a helpdesk or support role to join a national business that develops, implements and supports the … flexibility is requested for this opportunity. Overtime weekdays/weekends at 1.5 Bank Holidays at 2. OTE including overtime £25,972+ Job specification Providing 2nd line support across multiple sites and users across the UK & Europe. Responsible for resolving all service and user requests end … s satisfaction and expectation. Personal specification Able to work effectively as part of a team. Knowledge of and experience of working in a helpdesk, 2nd line support or similar position. Passionate about helping others. Becomes involved in and contributes to team decisions. Offers suggestions to more »

Job Title : IT Second Line Support Technician Location: Watford Salary: Negotiable Hours: Full time, Monday to Friday Connect2Employment is recruiting for leading Chartered Accountants & Tax Advisers in London, Watford and Milton Keynes. They are currently looking for an experienced IT Second Line Support Technician, please see below for duties and responsibilities. Responsibilities To assist our Technology team in helping to grow the firm, the ideal candidate would have knowledge or experience in the following areas: Windows desktop, server management and common business applications. Server management. Active … Understanding of network concepts and protocols. Not essential but knowledge of Virtual Desktop environment would be beneficial. Duties will involve: Collaborate with 1st Line and management to ensure seamless issue resolution. Install, configure and maintain computer systems and applications. Document and share troubleshooting steps, issue resolutions and knowledge more »

We are looking to add a new IT Support Technician to join our existing motivated and enthusiastic helpdesk team. We provide exceptional help desk support to our clients in a friendly and professional manner. We pride ourselves on the high level of service we … provide to our clients, and it’s one of the many reasons our clients love working with us. As an IT Support Technician, you will provide a wide range of duties, including telephone and email support (via a ticket system), system maintenance, PC/… Laptop setup and installations, and on-site support when required. We also provide a range of cybersecurity products which you will help maintain and support. IT Support Technician role. Providing end-user desktop support via phone and email. Occasionally visit customer sites more »

are other, better ways to do things. Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service to grow strong relationships based on trust, helping everyone from fast-growing … established law firms. Whatever our clients want to achieve, and however quickly they grow, were there to support them. Role Overview As 2nd Line Service Technician you will be the go-to problem solver, tackling a diverse range of customer IT support … areas of improvement Administrating, configuring, and managing customer backup systems Administrating, configuring, and managing core network infrastructure of customer equipment Working with supplier support contacts to resolve complex technical issues Taking ownership of cases escalated within the department that require enhanced technical knowledge Creating and updating Knowledge Base more »

On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. … Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction … Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Employee Benefits: Great more »

Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk … and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and more »