3 2nd Line Support Technician Jobs in London

2nd Line IT Support Technician Are you an established 2nd line engineer with aspirations to progress further? Do you have strong M365 and Azure skills, with a passion to develop them? Is a field-based, customer-focused role where your more »

the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to … have the best life possible for as long as possible. Purpose of the job/About the role Join Dementia UK as a Second Line Support Technician and play an integral part in driving a rapidly expanding organisation forward, from supplying equipment and managing … possess a CompTIA or equivalent qualification in server management. Previous experience with a Service Desk platform is essential, ideally in a first or second-line technical support capacity. A strong command of digital tools is required, including an advanced understanding of Microsoft 365 administration and applications. more »

Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk … and delivering superior services in line with Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and more »