97 Permanent 3rd Line Engineer Jobs

2nd/3rd Line Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on … come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »

Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rd Line IT Service Desk Engineer : Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »

continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd/3rd line engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and … sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3 rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config/ more »

Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »

Are you looking for a new exciting opportunity working as a 3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management and implementation Keep documentation up-to-date and … accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence Excellent communication skills both written and more »

In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team. The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level more »

Infrastructure Engineer Bridgend - 3 days p/week onsite in Bridgend - hybrid role … k & £3.5k training allowance after 12 months Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 3rd Line Service Engineers to facilitate growth, and service . Reporting to the Service Manager, and based at their Bridgend Office, you will form … Provide top-tier technical support Maintain exceptional customer service Adhere to service, security, and quality standards Update/manage customer documentation Prerequisites: 5 years' 3rd Tier IT helpdesk experience Industry certifications (CompTIA A+, CCNA, etc.) Extensive Windows & networking experience Strong communication skills Ability to work independently Preferred: Managed Service more »

Role: 3rd Line Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of … London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking more »

Third Line IT Support Engineer Hereford IT Provider £DOE Company Overview: Embark on an exciting journey with our Hereford base IT company, dedicated to innovation and growth. We're searching for a skilled individual to join our team and play a pivotal role in our continued … success. Position: Third Line IT Support Engineer Responsibilities: Collaborate closely with 1st and 2nd line support engineers to address technical queries … from customers. Migrate acquisitions on Premises Servers, M365 to M365 Tenants: SharePoint and Windows AAD Device Joining. Post Migration user support. Work collaboratively with 3rd parties to resolve technical issues promptly. Perform installations, configurations, and updates for hardware and software systems as needed. M365 auditing, licensing, admin: Teams, OneDrive more »

Short Term Contract Role * Outside IR35 * £250 - £300 pd 3rd Line Network/Server Engineer We are looking to speak with 3rd Line Engineers to cover some short-term work for a client. There is a chance the role might lead to more »

Job summary An exciting opportunity has arisen for Technical Support Specialist/3rd line Business Systems Support Engineer within the Business Systems team at North West Ambulance Service NHS Trust. The trust have recently undertaken a bold strategy to level up and create the conditions … Qualifications and Education Essential Educated to Degree level in relevant area or equivalent appropriate professional experience supporting complex ICT infrastructure. Microsoft Certified Systems Engineer or equivalent VMware Certified Professional Desirable PRINCE II Foundation Skills and Abilities Essential Ability to maintain confidentiality and deal with situations in a sensitive more »

2nd Line Infrastructure Engineer Clearance: High level of security clearance - DV Location: Full-time onsite to Huntingdon, Cambridge shire UK Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »

in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rd line support for fault resolution. Providing infrastructure solutions that meet the needs of business. Providing architectural and technical oversight to the rest more »

Your new company Our client is based on the outskirts of Southampton and are looking for two 3rd Line Network Specialists to join their team on an interim basis. Your new role You will be working as part of a larger team who provide critical infrastructure services more »

in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rd line support for fault resolution. Designing, implementing, maintaining, and supporting highly available diverse network, voice and security architectures Produce and Maintain documentation … diagrams related to all systems developed/deployed and to improve the support operations. Configure and install various network devices and services in line with IT security policy. Perform network maintenance and system upgrades including, vulnerability fixes/updates/patches and security configurations. Monitor system resource utilization … success of changes made to the network infrastructure. Maintain regular relationships and escalate and work with vendors. Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis. Select and implement security tools, policies, and procedures in conjunction with the company’s security more »

fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a more »

Job Description IT Infrastructure Engineer 2 nd and 3 rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 nd and 3 rd Line experience. You must be able speak in both English … Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the … for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). more »

An IT Technician is required to provide and manage technical support to the wider office for a manufacturing company. The role involves resolving technical issues, maintaining hardware and software, and being comfortable leading the development of the IT Estate over more »

on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support more »

Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around on-prem more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere … software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll more »

L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as more »