Stourport-On-Severn, England, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, there is an opportunity to work from home when needed, along with more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a dedicated resource for their key clients, both public and … Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rdline support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft … in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Support Engineer – O365 & Azure - £350 - £400 p/day Inside IR35 – 3 to 6 months rolling – Greater Manchester Please more »
Job Details: 3rdLine Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city … opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers … occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd/3rdline engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and … sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3 rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config/ more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Circle Group
3rdLine/Senior Engineer (40-50K DOE) - Sheffield Keywords: 2nd Line, 3rdLine, Senior IT, IT Support, Support Analyst, Field Engineer, IT Technician, IT Engineer, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls … IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rdLine/Senior team. The IT team already consists of around 150-200 people across multiple office locations in the UK. With … the company is growing! We are happy with welcoming a 2nd line with a few years' experience, looking to transition into a 3rdline role, while the same applies for a 3rdline transitioning into the Senior role. Please note the Senior more »
soon. Working in this role, you will be one of the senior-most engineers in the team, working on complex technical issues and projects. 3rdLine IT Engineer Leeds/Hybrid £40,000 - £50,000 Day-to-Day: Working on client sites and leading/… supporting projects. Providing guidance to guidance to more junior engineers and supporting escalated 3rd-line tickets. Creating/maintaining technical documentation. Tech Stack: Windows Server Office 365 Azure VMWare Hyper-V Networking - LAN/WAN Routers/Switches VLANS/Wireless Technologies Benefits: 32 Days holiday (with more »
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
We are looking to recruit an experience systems engineer/3rdlineengineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of … in improving the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rdline escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this more »
rd Line Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3 rd Line Support Engineeryou will be responsible for providing technical support in line with business … laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including more »
3rdLine Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rdLine Support Engineer you will be responsible for providing technical support in line … laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rdLine Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that … invests in its staff and workplace culture. 3rdLine IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rdLine day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rdline tickets, project work and more »
Manchester Area, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Senior 3rdLineEngineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rdLineEngineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rdLine IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, ThirdLinemore »
Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rdLine IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rdLineEngineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … The Role: Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rdline technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based products and more »
s fastest growing Managed Service Providers. Due to a possible management buyout in the near future, they now require the addition of a Senior 3rdLine Project Engineer with demonstrable experience across a plethora of technical projects, from network migrations to cloud infrastructure upgrades. This … suite of cloud services as well as Hyper-V/VMWare infrastructures Lead the evaluation and deployment of new technologies and collaborate with 3rd party MSP suppliers to assist with the execution of high-level projects Stay alert to ongoing issues and vulnerabilities occurring on customer sites to ensure … project support, including writing project plans, procedures, and policies MCSE/MCITP qualifications highly desirable Microsoft 365/Azure Fundamentals certifications highly desirable Demonstrable 3rdline IT support experience Proven work history in an MSP/MSSP environment beneficial Proven stakeholder engagement and client relationship skills Proficient more »
Burnley, England, United Kingdom Hybrid / WFH Options
Serata Search (UK) Ltd
SENIOR IT ENGINEER/3RDLINE BASED BURNLEY, ONSITE, ONE DAY WFH, WITH OCCASIONAL TRAVEL TO CLIENTS – NORTH WEST UP TO 40K BASIC PLUS BENEFITS AND POTENTIAL CAR ALLOWANCE Our client is a leading provider of ICT Solutions. Established for many years they are hugely … we would like someone ambitious that is an accomplished 2nd lineengineer and now wants to step up into a 3rdline/Project role and really develop their technical skills . Candidates must also be very client focused as providing an excellent … written) ▪ Ability to respond to customers under SLA and work under pressure ▪ Possess experience as a strong 2nd line IT support or 3rdline and be keen to progress ▪ Possesses significant knowledge of client/server and Internet systems architectures ▪ Has developed complex technical solutions more »
Network and Security Engineer –2nd/3rdLine security specialist - Bank Defender endpoint, VMware NSX-T, Zscaler, preview London Hybrid Up to £80,000 Salary + Benefits Job Description: My client, a reputable bank is looking to hire an experienced IT network and security engineer. … address issues. Stay up-to-date with the latest security trends and technologies, continuously improving the organization's security posture. Qualifications: Experienced 2nd and 3rdline support across IT network and Security in finance. Certified Palo Alto PCNSA and Cisco CCNA SME across cyber security - Defender endpoint … stakeholders Experience providing training and support on security best practice For immediate consideration for this excellent opportunity for this IT network and security engineer position for a financial services organisation please apply. more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of DV Clearance Required 3rdLine Infrastructure Engineer Location: Full-time on-site in Huntingdon, Cambridgeshire We are looking for an experienced Senior Infrastructure Engineer to join our … 3rdLine Service Operations team who is able to work collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change more »
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rdlineengineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home … week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rdLine IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a more »
3rdLine Shared Service Support Infrastructure Engineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rdLine … looking for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Role requirements: Providing 3rdline support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations and diagnostics … function's Participating in an on-call rotation to address critical issues outside regular business hours. Mandatory Skills: *Proven experience as a 3rdline Infrastructure Engineer/Systems Administrator *Build, monitoring and support of Windows Server (2019/2022) *Experience in Linux Server more »
Manchester Area, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Job Title: 3rdLine Network Engineer Role: We are seeking a 3rdLine Network Engineer to be the go-to expert for client networks, servers, M365 stack, and third-party services. In this role, you will not only handle service … days per week, with 1 day working remotely. What's in it for you? Technical Leadership: Be the escalation point for second line support engineers, and develop your leadership skills Impactful Projects: Dive into exciting projects from inception to implementation, leaving your mark on cutting-edge solutions. Professional … with experience . Ready to take the next step in your career? Apply now and take the opportunity to elevate your career as a 3rdLine Network Engineermore »
Manchester Area, United Kingdom Hybrid / WFH Options
Digital Gurus
Position: 3rdLine Support Engineer Location: Manchester, UK Company Overview: My client is a leading IT solutions provider dedicated to delivering cutting-edge technology solutions. With a focus on innovation and customer satisfaction, they pride themselves on offering exceptional services to businesses of all sizes. … Job Description: We are currently seeking a highly skilled and experienced 3rdLine Support Engineer to join our dynamic team in Manchester. The successful candidate will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and implementing solutions to ensure the … smooth operation of IT systems. Key Responsibilities: Provide 3rdline technical support to resolve escalated incidents and service requests. Troubleshoot complex issues related to hardware, software, and network infrastructure. Collaborate with internal teams and external vendors to resolve technical issues promptly. Implement and maintain IT infrastructure solutions more »
Chessington, England, United Kingdom Hybrid / WFH Options
Rethink
2nd/3rdLine Support Engineer Chessington - 4 days per week on-site Contract - £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on a contractual basis We need … be onsite 4 days a week and flexible for you to work remotely remainder of the week Essentially, we are seeking a First Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related more »
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Impellam Group
rd Line Infrastructure Engineer – Microsoft Up to £65,000 (depending on experience) Hybrid working Office based in Hertfordshire. I am currently representing a leading IT MSP based in Hertfordshire on completing a business-critical hire for an Infrastructure Engineer. Your responsibilities will be divided between … rd line technical support and technical project delivery to clients across the country. Additionally, you will manage internal Infrastructure and Applications. Role and Responsibilities: Oversee the delivery of client projects, adhering to agreed-upon scope, timelines, and budget. Serve as a dedicated escalation point for the Helpdesk, managing … optimal performance to facilitate efficient business operations. Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through transitions. Liaising with clients, internal staff, and 3rd parties to efficiently deliver projects. Provide technical consultancy to clients, offering expert guidance and recommendations to address their specific challenges and maximize the value more »
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs more »
City of London, London, United Kingdom Hybrid / WFH Options
People Source Consulting
Hiring: 3rdLine Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rdLine Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rdline support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be … patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
We are searching for remote working experienced 3rdLine Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing thirdline support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rdLine Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »