Role: 3rdLine Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rdLine Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rdline engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »
3rdLine WAN Network Project Engineer Birmingham - Contract A level of Secuirty Clearance is required for this role Are you dynamic, self-motivated and customer focused? Can you configure Juniper SRX series Routers to a 3rdline level, are you confident with … BGP/IPSEC & PKI Prime, MPLS, with a "Right 1st Time" approach and attitude? Your Role We are looking for a 3rdline WAN Projects Network Support Engineer. The role will involve Configuring SRX series Routers to meet tight project deadlines and BAU operations to enable the … delivery of secure network services globally. You need to be an an experienced 3rdline Network Engineer who is happy to join a small team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties will include more »
3rdLine WAN Network Support & Project Engineer Solihull - 5 days on site Full Time Contract Inside IR35 Level of Security Clearance required Brief Overview of role/project: Are you an experienced 3rdline network engineer, looking to join a more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »
Role: 3rdLineEngineer Liverpool Salary up to - GBP 45000 Professional Development & excellent benefits! Industry: Professional Services Needed: UK Driving Licence I have a fantastic opportunity for an enthusiastic 3rdline support engineer to join a market leading organisation who … operate across the whole of the UK but based out of the vibrant city of Liverpool. They are looking for a driven engineer with great infrastructure knowledge who can thrive in a busy working environment and take charge of mentoring the junior members of the team. Essential experience more »
Role: 3rdLine Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of … London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking more »
Employment Type: Permanent
Salary: £35000 - £50000/annum hybrid working + excellent benefits
Description3rd Line WAN Network Support & Project EngineerSC ClearedSolihull - On Site Working£180-£290 per day- 9 Months contractWe are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers in order to meet tight project … deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally.Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the Customer Network WAN estate.Daily … a mixture project/implementation work and general technical network support escalations.Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team.Desirable Skills:Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and MX more »
London, England, United Kingdom Hybrid / WFH Options
Cheeky Munkey Ltd
Job DescriptionSenior 3rdLine/Project EngineerLocation: St Albans, Hertfordshire, AL3 6PA (Hybrid Remote/Office/On-site)Salary: Up to £65,000 (Dependent on experience)Contract: Full-time, PermanentWorking hours: 09:00 – 17:30, Monday to Friday (Excluding Public Holidays), 37.5 hours per week.About the … roleWe are looking for an experienced, hands-on 3rdLine Support Engineer with strong networking experience to join our growing MSP in St Albans. Working within the Professional Services team, your responsibilities will be divided between escalated technical support and technical project delivery to clients … solutions across multi-sized organisationsProvide technical consultancy to various-sized organisationsDeliver client projects to agreed scope, timescales and budgetLiaise with clients, internal staff, and 3rd parties to efficiently deliver projectsAssist in the creation of technical project plansCarry out site surveys and create relevant documentationAdd and maintain accurate technical documentationAct more »
Job DescriptionOur client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rdLine Support Engineer with development experience to come in on a contract basis.Key Skills/Requirements:Experience with PythonUnix Shell more »
Stourport-On-Severn, England, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a more »
partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rdLine Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic more »
Salford, Greater Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Role: Senior 3rdLineEngineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rdLineEngineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rdLine IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, ThirdLine In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Brilliant package available
entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rdline technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage … user and service administration. Oversee patch management across site servers, desktops, servers, and MAC estate. Take ownership of escalated technical issues requiring 2nd and 3rdline support, providing efficient and effective solutions. Analyze and troubleshoot complex hardware, software, and support network engineering with network problems. Maintain documentation … as needed. Benefits- 25 days holiday plus bank holidays Private health insurance Great pension scheme Life insurance If you're a skilled 2/3rdline Systems Engineer. Please send your resume and cover letter to For more information about Senitor and the opportunities we have to more »
Kettering, Northamptonshire, East Midlands, United Kingdom
Viqu Limited
3rdLine IT Engineer Kettering (Hybrid) £45,000 - £50,000 VIQU are seeking a 3rdLine IT Engineer to join a thriving player in the Managed IT Services and Solutions industry. With a commitment to excellence, they empower their clients … their growth and success by managing their needs efficiently and securely, earning them the trust and loyalty to their customers and partners. As a 3rdLine IT Engineer, you will deliver advanced technical assistance to clients, ensuring prompt resolution of incidents, service requests, and updates. … support and collaborate with various business units. You will also suggest continuous improvements and identify potential opportunities during client infrastructure assessments. Requirements of the 3rdLine IT Engineer: - Minimum 3 years in 3rdline technical support in an MSP environment. - Proficient in more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Viqu Limited
3rdLine IT Engineer Northampton (Hybrid) £45,000 - £55,000 VIQU are seeking a 3rdLine IT Engineer to join Managed Service Provider IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting … and system integrations to cloud services and e-commerce solutions. As a 3rdLine IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower … communication channels. The position is hybrid with a requirement to be onsite twice a month and within an hour of Kettering. Requirements of the 3rdLine IT Engineer: - Minimum 3+ years as a 3rdline technical support in an MSP. - Proficient in more »
2nd/3rdLine Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on … come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLine Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Providing infrastructure solutions that meet the needs of business. Providing architectural and technical oversight to the rest more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Designing, implementing, maintaining, and supporting highly available diverse network, voice and security architectures Produce and Maintain documentation … diagrams related to all systems developed/deployed and to improve the support operations. Configure and install various network devices and services in line with IT security policy. Perform network maintenance and system upgrades including, vulnerability fixes/updates/patches and security configurations. Monitor system resource utilization … success of changes made to the network infrastructure. Maintain regular relationships and escalate and work with vendors. Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis. Select and implement security tools, policies, and procedures in conjunction with the company’s security more »
L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLine Support Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're looking for a talented … Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking … and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and tasks Monitor system performance and troubleshoot issues to ensure optimal more »
Gloucester, Gloucestershire, South West, United Kingdom
Omega Resource Group
3rdLine Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rdline service desk engineer to be responsible for providing all levels of technical support … The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rdLine Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rdline engineers acting as an … escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLine Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. more »
Role: 3rdLine Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rdline support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »
Employment Type: Permanent
Salary: £55000 - £60000/annum hybrid working + excellent benefits
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Interface Recruitment
private sector clients. They pride themselves on their commitment to excellence, integrity, and continuous improvement. We are currently seeking a talented and experienced Senior 3rdLineEngineer to join our dynamic team. Role Overview: As a Senior 3rdLineEngineermore »