Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rdLine IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rdLineEngineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … The Role: Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rdline technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based products and more »
In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rdline support engineer to join their team. The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level more »
3rdLineEngineer required in Teddington - 5 days on site, up to £48k Are you an experienced 3rdLineEngineer seeking an excellent opportunity for an outstanding luxury company? Key Responsibilities * Provide a high level of technical support and assistance more »
2nd/3rdLine Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on … come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLine Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as more »
Job Description IT Infrastructure Engineer 2 nd and 3 rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 nd and 3 rd Line experience. You must be able speak in both English … Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the … for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). more »
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around on-prem more »
City of London, London, United Kingdom Hybrid / WFH Options
People Source Consulting
Hiring: 3rdLine Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rdLine Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rdline support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be … patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and more »
3rdLine Support Engineer - M365, Azure & Entra ID. Based from home - occasional trips to office in London. Get training and certifications in M365 and Azure! Huge opportunity to move into project-led work! Previous customer-facing MSP/Microsoft Partner experience required! A leading Microsoft … Partner is looking for a 3rdLine Support Engineer (M365, Azure & Entra ID) to join their busy reactive support team. As a 3rdLine Support Engineer (M365, Azure & Entra ID) you need to have supported at 3rdLine … M365 - Exchange, SharePoint, Teams, OneDrive etc... Azure - Infrastructure and Platform ideally Entra ID/Azure AD Previous MSP/Partner experience required. As a 3rdLine Support Engineer (M365, Azure & Entra ID) you will be based from home supporting external customers, acting as a point more »
Employment Type: Permanent
Salary: £42000 - £52000/annum Certs in M365 & Azure
3rdLine Support Engineer | London | 3 days per week on-site | Permanent | Up to £65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rdLine Support Engineer to join the London team … activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rdline support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rdline technical support to key more »
Job Title: 3rdLine Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: £42,412 - £44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to … collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an … covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rdline escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk more »
Role: 3rdline network engineer Location: central London Salary: £55,000 Are you an experienced network engineer looking for a new challenge? If so, we have just the role for you! We are working with a leading managed service provider who are on … the hunt for a passionate and skilled network engineer to work on the latest Cisco devices providing excellent customer service for their clients in a fast paced, varied and exciting role where no two days are the same, The role: Resolve complex escalated issues from 2nd line. Assist … certifications. Hybrid working in a modern central London office. Sick pay plus wellness days Pension Company events If you are a passionate network engineer and looking for new opportunities to work wit likeminded individuals, please apply with an up-to-date CV to be considered. *Must have right more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Paid for Certs + More
3rdLine Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rdLine, Service Desk, Helpdesk, Help … exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rdLine Infrastructure Engineer – More Info: As the 3rdLine Infrastructure, Engineer, you will be responsible … possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rdLine Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems more »
Role: 3rdLine Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of … London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking more »
Employment Type: Permanent
Salary: £35000 - £50000/annum hybrid working + excellent benefits