Support Engineer – 24x7 – 2nd/3rdLine Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rdline support engineer with patching experience. You will play a crucial role in maintaining and enhancing … ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd/3rdLine IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role more »
Job Details: 3rdLine Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city … opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers … occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer : Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
3rdLine Shared Service Support Infrastructure Engineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rdLine … looking for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Role requirements: Providing 3rdline support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations and diagnostics … function's Participating in an on-call rotation to address critical issues outside regular business hours. Mandatory Skills: *Proven experience as a 3rdline Infrastructure Engineer/Systems Administrator *Build, monitoring and support of Windows Server (2019/2022) *Experience in Linux Server more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdline support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
Field Engineer – 2nd/3rdLine – Milton Keynes Onsite 5 days per week – £40,000 + £2,600 car allowance 2nd/3rdLine Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking … a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities … include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with routers, switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. more »
2nd/3rdLine Support Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on … come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLine Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer hardware & software-related … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support : Provide expert-level technical support to address complex issues escalated from lower … tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Providing infrastructure solutions that meet the needs of business. Providing architectural and technical oversight to the rest more »
in delivery, design, and development. Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business. Provide 3rdline support for fault resolution. Designing, implementing, maintaining, and supporting highly available diverse network, voice and security architectures Produce and Maintain documentation … diagrams related to all systems developed/deployed and to improve the support operations. Configure and install various network devices and services in line with IT security policy. Perform network maintenance and system upgrades including, vulnerability fixes/updates/patches and security configurations. Monitor system resource utilization … success of changes made to the network infrastructure. Maintain regular relationships and escalate and work with vendors. Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis. Select and implement security tools, policies, and procedures in conjunction with the company’s security more »
Stourport-On-Severn, England, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a more »
L3 IT Infrastructure Engineer The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we … provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate A Level 3 IT Infrastructure Engineer on the Service Desk, acting as a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA, whilst acting as more »
Short Term Contract Role * Outside IR35 * £250 - £300 pd 3rdLine Network/Server Engineer We are looking to speak with 3rdLine Engineers to cover some short-term work for a client. There is a chance the role might lead to more »
Job Description IT Infrastructure Engineer 2 nd and 3 rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 nd and 3 rd Line experience. You must be able speak in both English … Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the … for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). more »
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around on-prem more »
Operations Engineer - 3rdLine App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate … in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Thirdline application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Senitor Associates Ltd
2nd/3rdline Infrastructure engineer - Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd/3rdline Infrastructure engineer to join their internal IT department, on a permanent basis. The … successful candidate will respond to resolving 2nd/3rdline incidents Logging tickets and assisting to projects providing infrastructure and engagement to a high standard. This is an Remote based role however you will be required to go into the Leeds office once a month for teams … Systems Microsoft Active Directory, Federated Services, Azure AD Linux skills an advantage This is an excellent opportunity for an enthusiastic and passionate 2nd/3rdLine infrastructure engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom
IntaPeople
Infrastructure Engineer Bridgend - 3 days p/week onsite in Bridgend - hybrid role … k & £3.5k training allowance after 12 months Intapeople are working with a well-established and thriving IT Provider, who are recruiting for experienced 3rdLine Service Engineers to facilitate growth, and service . Reporting to the Service Manager, and based at their Bridgend Office, you will form … Provide top-tier technical support Maintain exceptional customer service Adhere to service, security, and quality standards Update/manage customer documentation Prerequisites: 5 years' 3rd Tier IT helpdesk experience Industry certifications (CompTIA A+, CCNA, etc.) Extensive Windows & networking experience Strong communication skills Ability to work independently Preferred: Managed Service more »
Short Term Contract Role * Outside IR35 * £300 pd 3rdLine Network/Server Engineer We are looking to speak with 3rdLine Engineers to cover some short-term work for a client. There is a chance the role might lead to a more »
Job summary An exciting opportunity has arisen for Technical Support Specialist/3rdline Business Systems Support Engineer within the Business Systems team at North West Ambulance Service NHS Trust. The trust have recently undertaken a bold strategy to level up and create the conditions … Qualifications and Education Essential Educated to Degree level in relevant area or equivalent appropriate professional experience supporting complex ICT infrastructure. Microsoft Certified Systems Engineer or equivalent VMware Certified Professional Desirable PRINCE II Foundation Skills and Abilities Essential Ability to maintain confidentiality and deal with situations in a sensitive more »
Role: 3rdLine/Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rdLine Support/Senior Support IT Engineer to join a growing client in the Ripley area. My … client is looking for an enthusiastic 3rdLineEngineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the … Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rdLine Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Judge Recruitment
An exciting opportunity has become available for a 3rdLine Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking … Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rdLineEngineer: At least 2 years experience working as a 3rdLine Support Engineer. Self-motivated and … and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rdLine level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows more »
Employment Type: Permanent
Salary: £40000/annum +Bonus+Benefits+Hybrid working
looking for the next step in a fast paced environment, helping drive the adoption of cloud technologies this is for you! As System Engineer you will join a team of 15 who are responsible for the design, installation, maintenance and support of a multisite IT environment. … Do you have an appetite to learn? With this role you would have the opportunity to develop your IT skills and progress into a 3rdLine position managing server, network, cyber security and more. You can contribute to and lead on a number of projects including: Continued … to Azure IaaS Adoption of core Microsoft technologies including Intune, and the Azure tool set Working in a team and regularly engaging with external 3rd party partners means no two days are the same in this role! Here you’ll work within a busy and dynamic IT department troubleshooting more »
3rdLine IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rdLine IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit … range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rdLine IT Support Engineer will be responsible for providing 1st – 3rdLine Support and getting involved with … act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rdLine IT Support Engineer to either take the next step in their career or it would be a great side more »