2ndLine Support/3rdLine Support (Windows Server/M365/Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British Citizen and 5 years of history living in the UK. ***24/… Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2ndLine Support/3rdLine Support (Windows Server/M365/Networks) is sought by a leading Managed Security Services Provider. You need to have experience of the following: Azure AD/… Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2ndLine Support/3rdLine Support (Windows Server/M365/Networks) you will be working in a Security Operations Centre/SOC on 24/7 shift within a team. The role involves more »
We are seeking an enthusiastic and organised individual to provide 3rdLine IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rdlinesupport to end users and maintain a strong … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the more »
As a 3rd Lie Support Engineer you will be an integral part of the IT department working for a major UK based company in Leeds. You will be working on a variety of operating systems and hardware. This role involves supporting the infrastructure as well as handling … 3rdline escalations and getting hands on with a number of projects. Key duties and responsibilities Responsibilities/Duties: * Working within a team dedicated to support on a variety of operating systems and hardware. * Dealing with 3rdline technical incidents and requests … from our customers. * Escalation from 1st and 2nd Line Engineers. * Support all customers' services in a professional manner. * Self-audit all work and ensure it meets all applicable technical and operational quality standards. * Respond effectively and appropriately to all customer requests and enquiries. * Complete work to more »
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
Job Title: 3rdLine IT Engineer - (MSP) Salary: £35,000 - £55,000 Location: Bury, Hybrid ( 3 days a week WFH ) Job Description: Are you an experienced IT professional seeking an exciting opportunity? We are thrilled to represent our ambitious and growing technology client, currently in search of … a proactive 3rdLine IT Engineer to join their dynamic MSP team. As the successful candidate, you will be instrumental in providing top-tier technical support and innovative solutions in a dynamic, client-focused environment. Responsibilities & Duties: Proactively manage and prioritise the work queue, maintaining … Files, Networking, Load Balancing, Group Policies, and Security) Cloud Backup (Acronis) MSP Easy Tools RMM and Network Monitoring Tools Requirements: Proven experience as a 3rdLine IT Engineer or in a similar role, with a track record of resolving complex technical issues in the MSP world. Excellent more »
Employment Type: Permanent
Salary: £30000 - £55000/annum Generous benefits, A lot of develop
Are you a 3rdline engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a … leading provider of hardware, software and managed IT services are looking for a 3rdline engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients … delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rdLine Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed more »
Are you an experienced 3rdlineSupport Engineer looking to build on your existing experience within an organisation that provides growth? Do you want to work for a Managed Service Provider that listens to its employees and takes into consideration their personal and professional development … needs? A leading Managed Service Provider in the Watford area are looking for a 3rdLine Engineer to come into their team to provide remote and telephony-based support to one of their clients. A fantastic opportunity to develop your skills taken from a managed … services background, gaining exposure to a variety of different technologies and infrastructure networks. Your Role: Provide on-site, remote, and telephony-based support to a variety of different clients, being a point of expertise when issues arise. Proactively monitoring client infrastructure to prevent downtime and major incidents that more »
3rdLine IT Support Engineer - Maidstone - £40,000 + Great Opportunity! Role : 3rdLine IT Support Engineer Location : Maidstone Salary : £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best more »
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing … cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
ecruit
IT Technical Support Officer (3rdLine) – £30k - £35k, depending on experience – Guildford, Surrey (GU1) Hybrid-working The Role Can you effectively communicate technical solutions to non-technical clients? Do you possess strong time management skills to prioritize tasks efficiently? If so, we have an exciting … opportunity for you. As an IT Technical Support Officer (3rdLine), the successful candidate will be at the forefront of delivering exceptional technical support services. Your role encompasses system management, team coordination, technical guidance, user support, problem diagnosis, documentation, continuous improvement … client relationship management. If you're ready to take on this multifaceted role and contribute to our mission of delivering excellence in IT support, we invite you to join our team. Key Responsibilities: Managing and supporting existing Microsoft 365 & Azure environments. Collaborating with and organizing a small team more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Mirai Tech Recruitment
ThirdLineSupport Engineer: Hybrid working 1 day per week on site. Azure/Networking/Office 365 Are you an experienced ThirdLineSupport Engineer looking for an exciting career move? Your next challenge awaits! We are currently seeking a skilled … are fully patch managed. Review and deploy patches, overseeing schedules, and working on an out-of-hours rota for critical updates. Collaboration and Support: Actively support and collaborate with IT Service Delivery, Infrastructure, and Project teams in implementing and supporting new technologies. Ownership of Incidents: Take … VMware virtualization, and data integrity/protection. Experience in managing large enterprise server and network environments. Desirable: Previous experience in a tiered structured support environment. ITIL Certified. Palo Alto Certified. VCTA or VCP. Why Join: Be part of a collaborative and forward-thinking team. Very flexible options around more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Latcom
2nd/3rdLine IT Support Engineer . Based in Kings Lynn, Norfolk,I have a new requirement for a n 3 rd Line IT Support Engineer with the option of 1-2 days WFH after initial settling in period has … . My client would consider an 2 nd/3 rd liner ready to step into a more of a pure 3 rd line role! Role is on shift basis covering the hours of 7.30 to 18.00 on an 8 hour day and one Saturdays a month (from … Microsoft Exchange Microsoft 365 Clean, UK driving license Any ITIL Framework experience is a bonus!! Role involves: Project work Providing 2 nd (10%)/3rd (90%) line IT Support to our customers Monitoring Customer's Infrastructure Following escalation procedures to ensure Service Level Agreements are more »
Job Title: 3rdline Network Support Engineer London, UK (onsite) Contract Up to £400 per day Active DV Clearance required. iO Associates seeks a 3rdline Network Support Engineer to work with our client in London Area. The client is … with Junos SPACE for network management. Knowledge of SolarWinds products for network monitoring. Desired requirements: Include CCNA/CCNP, JNCIA. Responsibilities: Provide operational support to enterprise environments. Collaborate with team members to maintain remote support for infrastructure and hosted applications. This is the position for you more »
ThirdLineSupport Location: Thurrock, Essex Full-time: 9am - 5:30pm (office-based) A growing managed services provider company is seeking a 3rdLineSupport/Senior Systems Administrator to join their support team. You will be a key … in delivering cutting-edge IT solutions. You will be engaged in a variety of challenging projects encompassing systems implementation, d esktop and server support, network infrastructure, as well as system maintenance across a diverse client portfolio. This is an amazing opportunity for someone looking for growth in this more »
2ndLine Support/3rdLine Support (Windows Server/M365/Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British Citizen and 5 years of history living in the UK. 24/… Shift role - 3 days on, 4 days off then 4 days on, 3 days off 2ndLine Support/3rdLine Support (Windows Server/M365/... more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Connexa
Job Title: Senior 3rdLineSupport (MSP) Pay Rate (£) : Up to £45,000 pro rata (permanent position) PURPOSE OF THE JOB: The IT Infrastructure Engineer will provide senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed … and Consultancy. This role serves as the final escalation point for IT issues and requires exceptional technical expertise. The position involves Service Desk support for escalated issues across all levels (Line 1/2/3), occasional after-hours work, on-call support, and … site visits. Strong communication skills are essential, as the role involves direct interaction with non-technical staff. KEY RESULT AREAS: Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Offer technical support and engineering for more »
3rdLine Network Support Engineer DV Cleared London – On Site Working £350-£420 per day - 12 Month Contract Our client is currently hiring for a 3rdLine Network Engineer to engage in delivering operational assistance for enterprise environments, working with the team … to ensure remote support of infrastructure and hosted applications. Requirements: MUST be DV cleared . Citrix App Delivery Controller (NetScaler) SolarWinds Products Managing the Network Infrastructure. Patch Management Junos Space Juniper Devices Upgrades & Maintenance Network Monitoring This is an immediate start contract role which will run for a more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
2nd/3rdLine IT Support Technician - Hull - £30,000 to £35,000 Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician. Within this role … general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required. What you need to succeed in this role - Strong communication … per annum along with 25 days holiday + Bank Holidays. How to Apply If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH more »
Ref Sian (phone number removed) Job Title: 3rdLineSupport Engineer Location: Ringwood Salary: £30,000 - £43,000 per annum We are seeking a highly skilled and experienced Level 3 IT Support Engineer to join our rapidly growing team in Ringwood. Reporting to … the Service Desk Manager, the successful candidate will be responsible for providing expert technical support to resolve complex IT issues for our business clients. Key Responsibilities: Providing solutions to complex technical issues raised by clients Collaborating with Level 1 and Level 2 support teams to streamline … systems on-site Managing project documentation and delivering projects on-time and on-budget Requirements: Minimum 2 years' experience as a Level 3 support engineer Experience working on customer site as a field engineer Knowledge of MS Office 365, Active Directory, VPNs, Firewalls, and other technical systems Excellent more »
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rdLine/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rdline capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »
Operations Engineer - 3rdLine App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the … Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Thirdline application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Mirai Tech Recruitment
ThirdLineSupport Engineer: Hybrid working 1 day per week on site. Azure/Networking/Office 365 Are you an experienced ThirdLineSupport Engineer looking for an exciting career move? Your next challenge awaits! We are currently seeking a skilled … are fully patch managed. Review and deploy patches, overseeing schedules, and working on an out-of-hours rota for critical updates. Collaboration and Support: Actively support and collaborate with IT Service Delivery, Infrastructure, and Project teams in implementing and supporting new technologies. Ownership of Incidents: Take … VMware virtualization, and data integrity/protection. Experience in managing large enterprise server and network environments. Desirable: Previous experience in a tiered structured support environment. ITIL Certified. Palo Alto Certified. VCTA or VCP. Why Join: Be part of a collaborative and forward-thinking team. Very flexible options around more »
Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Major Recruitment (IT & Digital)
rd Line Technical Support (MSP) Cambridge/St Ives/Office based Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer … continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Cambridge and surrounding area. Ideal Candidate The successful candidate will come from … a similar fast paced environment ideally managed services with at least 3 years commercial experience in a similar technical support and client facing role. As a 3 rd line technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge more »
Nottinghamshire, United Kingdom Hybrid / WFH Options
Confidential
ThirdLineSupport Engineer: Hybrid working 1 day per week on site. Azure/Networking/Office 365 Are you an experienced ThirdLineSupport Engineer looking for an exciting career move? Your next challenge awaits! We are currently seeking a skilled more »