3rd Line Support Jobs in London

11 3rd Line Support Jobs in London

Third Line Support Engineer - MSP

London Area, United Kingdom
Hybrid / WFH Options
Intersys Ltd
Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rd Line IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rd Line Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rd line technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »
Posted:

Application Support Analyst with 2nd and 3rd Line

London
Nexus Jobs Limited
Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

VMware / Cloud 2nd / 3rd Line Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and Benefits
Posted:

3rd Line Support Engineer

South West London, London, United Kingdom
Hybrid / WFH Options
83zero Limited
3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Third Line IT Support Engineer

London Area, United Kingdom
Syntax Integration Limited
serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »
Posted:

Third Line Support

London Area, United Kingdom
People Source Consulting
3rd Line Support Engineer | London | 3 days per week on-site | Permanent | Up to £65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team … activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support more »
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Information Security Manager with 2nd and 3rd Line Support

London
Hybrid / WFH Options
Nexus Jobs Limited
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing … cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management more »
Employment Type: Permanent
Salary: £65,000 - £80,000
Posted:

Hiring: 3rd Line Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
People Source Consulting
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this … you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client more »
Employment Type: Permanent
Salary: £55000 - £65000/annum
Posted:

3rd Line Support Engineer - M365, Azure & Entra ID

London, United Kingdom
Hybrid / WFH Options
MS Talent Ltd
3rd Line Support Engineer - M365, Azure & Entra ID. Based from home - occasional trips to office in London. Get training and certifications in M365 and Azure! Huge opportunity to move into project-led work! Previous customer-facing MSP/Microsoft Partner experience required! A leading Microsoft … Partner is looking for a 3rd Line Support Engineer (M365, Azure & Entra ID) to join their busy reactive support team. As a 3rd Line Support Engineer (M365, Azure & Entra ID) you need to have supported at 3rd … M365 - Exchange, SharePoint, Teams, OneDrive etc... Azure - Infrastructure and Platform ideally Entra ID/Azure AD Previous MSP/Partner experience required. As a 3rd Line Support Engineer (M365, Azure & Entra ID) you will be based from home supporting external customers, acting as a point more »
Employment Type: Permanent
Salary: £42000 - £52000/annum Certs in M365 & Azure
Posted:

3rd Line Support Engineer

Farringdon, Greater London, United Kingdom
Metropolitan Thames Valley
Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: £42,412 - £44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to … collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to … covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk more »
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

3rd Line Support Engineer

London, United Kingdom
Red King Resourcing
3rd Line Support Engineer (Outside IR35) Position Overview: Our client is seeking a 3rd Line Support Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team … you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP … Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more »
Employment Type: Contract
Rate: £275 - £300/day Outside IR35
Posted:
3rd Line Support
London
10th Percentile
£37,100
25th Percentile
£37,500
Median
£60,000
75th Percentile
£71,625
90th Percentile
£80,000