Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rdLine IT Support Engineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression opportunities. We … are looking for a talented, proactive and analytical 3rdLine Engineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid/office-based. However … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rdline technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »
Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will … in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd linesupport for the … SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience around … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »
South West London, London, United Kingdom Hybrid / WFH Options
83zero Limited
3rdLineSupport Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping … site in Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rdLineSupport Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the more »
serving clients in the financial, property, and investment sectors. Our unique selling point is our commitment to quality of service and 24x7 customer support, which rivals that of our competitors, ensuring that we provide exceptional IT solutions tailored to the unique needs of our distinguished clientele. The Candidate … acting as an escalation point for the Service Desk and implementing internal improvements. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly, the mentoring of junior/less experienced team members, monitoring, knowledge management more »
3rdLineSupport Engineer | London | 3 days per week on-site | Permanent | Up to £65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rdLineSupport Engineer to join the London team … activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rdlinesupport across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rdline technical supportmore »
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing … cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management more »
City of London, London, United Kingdom Hybrid / WFH Options
People Source Consulting
Hiring: 3rdLineSupport Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rdLineSupport Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rdlinesupport across project related tasks to our client in the financial industry during your onsite days. As well as this … you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client more »
3rdLineSupport Engineer - M365, Azure & Entra ID. Based from home - occasional trips to office in London. Get training and certifications in M365 and Azure! Huge opportunity to move into project-led work! Previous customer-facing MSP/Microsoft Partner experience required! A leading Microsoft … Partner is looking for a 3rdLineSupport Engineer (M365, Azure & Entra ID) to join their busy reactive support team. As a 3rdLineSupport Engineer (M365, Azure & Entra ID) you need to have supported at 3rd … M365 - Exchange, SharePoint, Teams, OneDrive etc... Azure - Infrastructure and Platform ideally Entra ID/Azure AD Previous MSP/Partner experience required. As a 3rdLineSupport Engineer (M365, Azure & Entra ID) you will be based from home supporting external customers, acting as a point more »
Employment Type: Permanent
Salary: £42000 - £52000/annum Certs in M365 & Azure
Job Title: 3rdLineSupport Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: £42,412 - £44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to … collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to … covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rdline escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk more »
3rdLineSupport Engineer (Outside IR35) Position Overview: Our client is seeking a 3rdLineSupport Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team … you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP … Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more »