1 3rd Line Support Jobs in West Sussex

Join this MSP as an 2nd/3rd line IT Support Analyst. The role will be predominantly office-based, with some customer visits. THE ROLE: - Operating the IT Helpdesk and providing 2nd/3rd line support to a wide variety … and software faults, escalating if necessary. - Deployment of new hardware and software alongside existing upgrade schemes. - Occasional involvement in project work. - Assisting the Support Team Leader in aiding other team members. - Managing your own tickets, ensuring that they are kept up to date. KEY SKILLS & EXPERIENCE: - 2+ years … of IT support experience covering: -- Active Directory -- Windows 10, Windows Server (bonus points for macOS) -- Office 365 -- Azure -- Hardware -- Backup & Firewall configurations (experience with Acronis & SonicWall desirable) - Full, clean driving license SALARY & BENEFITS: - £28,000 - £36,000 - 20 days holiday + public holidays - Pension - Cycle to work scheme more »