Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
SLAs Able to work methodically and logically Can communicate effectively, both orally and in writing Exposure to hardware/software builds Exposure to ActiveDirectory on Windows Server 2016 and upwards Some exposure to Office 365, M365 & Defender ATP Networking protocols, including TCP/IP Remote … required) Office 365: 1 year (preferred) TCP/IP: 2 years (required) Remote Assistance: 2 years (required) Microsoft Windows Server: 2 years (required) ActiveDirectory: 1 year (required more »
be required to undertake such tasks as may reasonably be expected within the scope of the post. What is needed? Experience using O365, ActiveDirectory and MS Excellent telephone manner and good interpersonal skills Previous Service Desk Experience Exemplary Communication Skills Desired Experience using an ITSM more »