technical Support Engineer Team, with your main duties to assist in dealing with all IT related queries which come through (Microsoft 365, Authentication, ActiveDirectory, post migration issues) Primary day to day responsibilities will for the 1st/2nd Line Support Engineer will include: Previous experience … in a 1st/2nd Line Support Engineer role focused on Microsoft Stack. Windows 10 – Administration and Support Office 365 – Administration and Support ActiveDirectory experience Authentication issues. Post tenant-tenant migration issues. Exception customer service and communication skills Previous experience working with ticketing systems. (Service more »
management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st line support Administration of ActiveDirectory and Group Policy within MS Windows Creation, amendment & deletion of accounts on all business applications & hardware End user support for in … within SLA s & KPI s Service Desk Experience & Knowledge: 6 months+ 1st line support experience Providing customer service to all levels of business ActiveDirectory Windows 10 Office 365 Basic network troubleshooting - desirable ITIL - desirable The ability to undergo UK Security Clearance In line with the more »
South East London, London, United Kingdom Hybrid / WFH Options
Stepstone UK
Update images and packages within KACE and JAMF, and get involved in MacOS troubleshooting and MDM administration Manage and maintain the company's ActiveDirectory infrastructure, ensuring user accounts, permissions, and security policies are appropriately configured and updated, as well as administer the UK VMWare environment … and O365. Including setup, configuration, and administration, and excellent understanding of network technologies, including MPLS, Meraki, and classic Cisco equipment Excellent knowledge of ActiveDirectory fundamentals, VMWare, and storage technologies. Virtualisation technology experience, VMware or similar, including patching the infrastructure KACE (or similar technology) updating builds more »
Chatham, Kent, United Kingdom Hybrid / WFH Options
Network IT
Technical Leadership: Lead a team of 2nd Line Support Engineers, providing guidance, mentorship, and technical expertise in areas such as Hyper-V, VMware, ActiveDirectory, and O365. Team Management: Oversee the day-to-day activities of the 2nd Line Support team, including workload distribution, performance monitoring … supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth knowledge of ActiveDirectory, including group policies, backups, and domain controllers. Proficiency in O365, including deployment of Intune, management of SharePoint, and troubleshooting Exchange. Strong more »
approachable, and engaging. You will need the following technical experience: • Hyper-V or VMware experience • Windows Server and Desktop Operating Systems • Office 365 • ActiveDirectory and experience in creating Group Policies • Hardware Troubleshooting: Laptops, Desktops, Printers, Scanners, Projectors, and AV equipment • Education experience is highly desirable … but not essential. Key Skills: Network Manager, 2nd/3rd Line Engineer, Hyper-V, VMware, Windows Server, Office 365, ActiveDirectory, Hardware Troubleshooting, Printers, Laptops, Projectors, Touchscreens Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond more »
Services Coordinator Facilitate the installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and ActiveDirectory Required experience: 1st - 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be … ideal if you had experience working with the following: Activedirectory, DHCP, DNS, Group policy etc. Mobile Device management Networking The salary for the role is up to £40k + benefits. The location for this role is commutable from Chichester, Petersfield, Bognor Regis, Horsham, Worthing and more »
Service Desk, Helpdesk, 1st Line Support, Windows OS, ActiveDirectory, MS Office, ServiceNow, Service Now My Surrey based client urgently requires an experienced Service Desk Analyst. The key duties for this role is to be the first point of contact for 4000+ users, logging service tickets … correct business function. We are looking for a Helpdesk/Service Desk Analyst who has experience supporting the Microsoft Suite of products including ActiveDirectory, Windows OS and MS Office. Our ideal candidate will have previous experience working on a busy service desk whilst approaching each more »
/10/11 experience • 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, ActiveDirectory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. • 3+ years of VMWare experience implementing and administering enterprise class more »
/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, ActiveDirectory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class more »
years experience working in a Service Team providing 2nd line technical support. Extensive knowledge of Group Policy Management. High level working knowledge of ActiveDirectory and server-based client services (DHCP, DNS, etc). Past involvement in supporting networks, including knowledge of VLANs, ACLs, VPN, etc. … Cisco/HP Networking Certifications. Communications and interpersonal skills. Ability to convey complex technical issues to users with a less technical background. Pro-active approach to your work Ability to work unsupervised using initiative. Experience of Imaging and Deployment Tools including SCCM, Intune, Autopilot. Full clean UK driving more »
free profile. About the role Due to the nature of the client and role engagements, every employee needs to be currently holding an active DV Clearance. Please check the following official information on all Clearances, specifically Developed - Vetting Clearance: https://www.gov.uk/government/publications/ more »
site, depending upon the scope of works Technical Skills: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including ActiveDirectory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring … processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Out-of-hours and/or on-call working is periodically required Excellent knowledge of Microsoft Windows Server 2008/2012/ more »
Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including ActiveDirectory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring … processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Out-of-hours and/or on-call working is periodically required Administering and supporting the customer’s infrastructure Planning and recommending enhancements more »
Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including ActiveDirectory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring … processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Out-of-hours and/or on-call working is periodically required Administering and supporting the customers infrastructure Planning and recommending enhancements to more »
analyst/engineer or Service Desk Analyst/Engineer Experience supporting Microsoft Windows Server based Infrastructure Experience with Windows 10, Office 365 and ActiveDirectory Citrix experience would be beneficial (basic level - shutting down sessions, assigning users etc), although not a requirement. Basic networking knowledge (DHCP more »
Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 ActiveDirectory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and more »
Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your more »
Employment Type: Permanent
Salary: £32000 - £38000/annum Up to £35,000 + bonus and car
Hertford, Hertfordshire, South East, United Kingdom
Major Recruitment (IT & Digital)
and reports A sound knowledge of network and server administration and support A good understanding Windows/Exchange servers including desktop operation systems ActiveDirectory configuration/admin including good network skills (DNS/DHCP) A technical knowledge of O365/SharePoint/OneDrive (admin/ more »
Brighton, England, United Kingdom Hybrid / WFH Options
15below
are: 2+ years’ experience in a second/third line Technical Support role supporting Microsoft Server Operating Systems including core domain services e.g. ActiveDirectory, DNS, DHCP Experience supporting and configuring networking technologies Understanding of concepts and experience configuring Firewalls Administration/troubleshooting of Microsoft IIS more »
Farnborough, England, United Kingdom Hybrid / WFH Options
Parico
proven track record for delivering large-scale IT projects, with direct responsibility for designing and implementing highly available and resilient Wintel solutions including active-active failover for business continuity. Documentation experience, both in creating high- and low-level technical design documentation. Configuring and administering backup and more »
Kidlington, Oxfordshire, South East, United Kingdom
Matchtech Mobility
in Windows Desktop (Enterprise), MS Office & MS Products, and Google G-Suite. Desirable - Familiarity with Windows Server, MS Exchange, Firewalls (Checkpoint, PALO ALTO), ActiveDirectory, Networking, Telephony, IT Security, Vitalisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android). Education, Qualifications, or Training Essential - A more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance ActiveDirectory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and routers more »
bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT purchasing scheme Company pension An active Social Committee who plan monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for … and support experience Microsoft Exchange On Prem and Online configuration and support experience Terminal server environment configuration and support experience (Citrix, AVD, RDS) ActiveDirectory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of DNS more »
IT support role, preferably within a Managed Service Provider (MSP) or similar environment Strong technical knowledge of Microsoft 365, Windows 11, Hyper-V, ActiveDirectory, and Azure AD Familiarity with MSP tools such as Kaseya VSA (or other RMM), IT Glue, and Halo PSA Experience with more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
3rd Line Support Technician - The skills you'll need Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, ActiveDirectory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. Experience supporting large/enterprise level infrastructures. Excellent analytical and problem more »