Level 2 Engineer - Technical Service Desk
Leeds, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Mastek
of complexity in a workplace environment MANDATORY A detailed understanding of tooling across the service spectrum (Jira, ServiceNow, Splunk/Dynatrace/Grafana/Cloudwatch/AWS/Github/secure pipelines etc.) Proven experience as an L2 Engineer, Technical Support Engineer, or similar role in a technical environment. … Strong proficiency in troubleshooting and resolving technical issues in software applications, systems, and networks. Knowledge of programming languages Java, JVM, DynamoDB, AWS IAM, CloudWatch, PagerDuty, Tooling TypeScript, Node.js, SRE, AWS Data Pipeline & Visualisation and scripting is a plus. Excellent problem-solving skills with the ability to analyse complex scenarios. more »
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