This role involves: Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly. Providing first and second line diagnosis, resolution and technical support. Working more »
West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Longreach Recruitment
Are you a technically talented Resource Plannng and Forecasting Analyst (from a contact centre/Back Office environment) with exceptional abilities and experience in modelling Capacity Plans, Demand Models, and detailed Forecasts from the ground up via analysis and modelling of large datasets? If so, this is a rare opportunity … or marketing initiatives. Effective communication and presentation skills Comprehensive time management and prioritisation abilities Please register your interest in the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies. more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
Business Analyst - Walsall/Hybrid Business Analyst required for a leading client based down in Brownhills, Walsall. My client is currently seeking a Business Analyst to come on board to gain insight into business processes and requirements, and devise systems for enhancing these processes. Develop functional specifications intended for utilisation more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
Technical Business Analyst - Data - Walsall Technical Business Analyst required for a leading client based in Walsall. My client is currently seeking a Technical Business Analyst with a passion for Solution Design. In this role, you will collaborate closely with stakeholders across various departments to understand business requirements, translate them into more »