Desktop Services Engineer
Bexley, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NEC Software Solutions
on ICT issues as required. Attend home workers and other sites as required. Undertaking any other ICT duties as may be allocated. Qualifications ESSENTIAL SKILLS: Expertise in desktop, laptop, printer, and multiple mobile platforms. Demonstrated ability to troubleshoot issues systematically, to document findings and summarize events in reports Proficiency … experience e.g. Microsoft Office 365 and Windows 10 Ability to work on own initiative and as part of a team. Excellent communication, interpersonal and analytical skills. Effective organisational skills. Ability to keep up to date with technological advances. Previous experience of working in a direct customer facing environment Excellent … communication skills; verbal and written ITIL qualified or at ITIL Foundation and industry best practices PERSONAL QUALITIES: Ability to interact with people at all levels in a sensitive and effective way Ability to adapt and to drive changing demands and conditions Good attention to detail, testing and documentation Ability more »
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