Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Idox plc
ApplicationSupport Analyst, 2nd Tier Desk Analyst, Social Care Customer Service, Idox Software Glasgow, Woking or Home based, UK About the role We are actively seeking to recruit a candidate into our Social Care team to assist in the support of primarily our Directory Platform, with … as we are looking to merge two teams into one larger support team. The ideal candidate should have experience in web applicationsupport, troubleshooting and experience working with Developers to ensure a rounded experience for our customer base. Joining Idox as a 2nd Tier Service Desk … logged and fully completed, paying close attention to compliance, process and recording, as well as fully supporting our customer. Key responsibilities: · Supporting web-based applications that are developed in-house · Responding to all customer support incidents within the agreed SLA timescales · Taking ownership of all assigned incidents more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
Atlassian Application SME - 12 month contract (inside IR35) - Hybrid working - SC Clearance I am currently recruiting for an Atlassian Application Consultant to join a new government programme in Scotland. Flexibility to work onsite in Glasgow and travel to London is more »
Employment Type: Contract, Work From Home
Rate: £700 - £750 per day + Umbrella - inside IR35
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
We are seeking a motivated ApplicationSupport Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an ApplicationSupport Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. ApplicationSupport Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating … files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Michael Page Technology
Are you an experienced 2nd Line ApplicationSupport Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on . Client Details A well respected Technology Business. Description You will be reporting to … the ApplicationSupport Manager, and working collaboratively with the wider team providing top class customer service at all times. This role comes with a competitive salary of up to £46,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including … read on What you will bring to the role: Working exposure within a Software Development environment in a previous role. Provide 2nd line applicationsupport to users. Exposure to working with BI tools. Working knowledge of Jira/Zendesk. Supplier Management experience would be a great advantage. Knowledge more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Michael Page Technology
Are you an adaptable 1st Line ApplicationSupport Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly respected Technology business. … Description You will be reporting to the ApplicationSupport Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with … highly advantageous. Excellent communication and teamwork skills. Adaptable to fast paced and ever-changing environments. Have the ability to work collaboratively within the ApplicationSupport team. Experience with BI tools, Jira, Zendesk and Supplier Management would all be a strong advantage. A Full UK Driving Licence with access more »