ways of working and transitioning into a product-led organisation at scale.Together we are building a better BA (British Airways).Job DescriptionAs an ApplicationSupport Manager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery Team to … bring agile change to life and apply SAFe as an overarching umbrella.Purpose of the role The ApplicationSupport Manager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end-user clients to foster … robust relationships, and diligently responding to both critical and routine applicationsupport requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation’s standards and objectives. The candidate will exhibit more »
ApplicationSupport Analyst A fantastic opportunity has arisen for an ApplicationSupport Analyst to join our London based client on an initial 6 month contract basis. ApplicationSupport Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. ApplicationSupport Analyst Key Responsibilities: • Providing applicationssupport function for users across a range of business applications • Own the management of … through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. ApplicationSupport Analyst Attributes/Skills: • Proven expertise working with Condeco. • Experience of working with Azure Virtual Desktop • Expertise in ApplicationSupportApplicationmore »
fast-growing business in the insurance tech sector, experiencing huge demand for products? Do you want the opportunity to build an entirely new ApplicationSupport function from scratch? This role will be fast paced and exciting, giving amazing opportunity to set things up how you want them to … support our applications as per our SLAs.Understand our applications and build knowledge bases for support.Measure and report on key applicationsupport metrics.Deliver server requests.Influence product roadmaps to maximise client satisfaction and minimise support burdens.Build and deliver internal and external training materials.Manage Major … someone with the enthusiasm and experience to build out a brand new support function; bringing both their own exceptional skills in applicationsupport, and building a team of outstanding support analysts and developers to support our clients. This is an amazing opportunity more »
ApplicationSupport Analyst An ApplicationSupport Analyst is required for a highly established Lloyd's market insurer . The applicationsupport team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They … major IT transformation and this role is needed to help with this next phase of the transformation. You will come from an IT Applicationsupport background with experience using SQL. You will have an understanding of the Lloyd's market having previously worked for a Lloyd's insurer … as an ApplicationSupport Analyst. You will have stakeholder management skills as you will need to interact with both internal teams and external vendors. Responsibilities: Act as an experienced ApplicationSupport Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service more »
IT ApplicationSupport Technician required to support IT applications for a top 10 UK Accounting Practice offering genuine career opportunities. The role is to supportapplication users so it is important to have an understanding of how the applications are used on more »
Join our clients dynamic team as an ApplicationSupport Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟 Our client is a distinguished, multi-award winning software company specialising in the insurance industry. Supporting … over 80 clients globally, they are looking to expand and subsequently seeking two proactive ApplicationSupport Analysts to join their growing team. As the ApplicationSupport Analyst, you'll tackle diverse tasks such as bespoke applicationsupport and password resets along with general IT … role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations. The ApplicationSupport Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks. What they more »
Trading ApplicationSupport – Equity VolTrading ApplicationSupport – Equity Vol 110k Plus 20K Quant Capital is urgently looking for a Trading ApplicationSupport Engineer to join our high profile client in their London Office. Our client is one of the largest Quant Investment managers globally … This role focuses more on trading than technology but we are looking for people from either side. Responsibilities: • Support desktop technology and applications including Market data • Respond to calls and manage issues until resolution even if escalated to another team • Write technical documentation/testing/knowledge … and resolutions • Contribute ideas to improve current technology, future deployments and decisions • Identify and help to automate process within Infrastructure and Trading Trading ApplicationSupport Engineer Must Have: Experience of Equities Front Office ApplicationSupport Experience within the last year at a bank, broker or Buy more »
Bank of choice for businesses wishing to transact in the African continent. Role Overview: Support the implementation of Flexcube and other ancillary applications, and software interfaces. Role Responsibilities: Carry out Unit Testing, Integrate/Deploy units into intermediate environments and support the Testing cycles progressively … work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch-sets, fixes etc. Resolving base product issues by coordinating with Oracle Global Support team. Analysing and providing L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products. Step-in and help resolve production incidents and to prepare and provide Status reports to Management. Provide On-Call support during more »
ApplicationSupport Lead – Fintech/TradingApplication Support Lead – Fintech/Trading Quant Capital is urgently looking for an ApplicationSupport/Customer Support Team Lead to join our high profile client. Our client has recently been voted in the fintech 100 (best … represent the Service to the customer base. The client trades across Equities, Fixed Income, and FX On a day to Day basis the Support Team Lead will: • Hands on Support for Major Global Trading Clients • Lead a team for 5 junior support analysts • The … workloads, issue prioritisation and track success against KPIs Customer Support Team Lead MUST have: • Experience in a Team Lead or Senior ApplicationSupport role. • Excellent communication (written and oral) skills, with the ability to document and share learnings within the team. • A strong customer orientation. • SQL more »
ApplicationsSupport Engineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by … creating lasting value for their clients. Due to growth within the business they are looking for an Applications Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify solutions … rota which will require the successful candidate to be on call approximately one week every two months. You… In order to be a successful Applications Engineer you will have… Previous experience the following areas and a real interest in the technologies and how they work: PowerShell VMWare Microsoft Exchange more »
Job Description We are looking an ApplicationSupport Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This … Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame … and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods more »
Job Description 2 nd Level ApplicationSupport Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider … growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any … Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of supportapplications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development more »
Support Engineer - Openlink Endur - £100,000 - £120,000 + Bonus (Total Comp - £135k - £145k) - London (Hybrid) - Trading Overview: A market leading organization operating within the financial services sector are searching for a number of experienced Support Engineers with strong experience working in the ETRM space - focusing … that read from Endur, and more. The successful candidate will be adept at performing technical support and engineering functions that include applicationsupport in testing and production environments, software deployment and configuration, and system monitoring, with a focus on Endur. Provide best-in-class production support … trading and back-office systems to ensure efficient and correct use of available tools. Manage user access to Endur, related tools, and 3rd party applications Build documentation for common procedures, troubleshooting scenarios, and system architecture. Coordinate efforts with other support teams to ensure continuity and consistency of more »
City Of London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
ApplicationSupport Manager An established Lloyd's Market insurer are looking to hire an ApplicationSupport Manager that can oversee the ApplicationSupport team that support a wide range of insurance based products that are either from third party vendors or have … been built in-house. As the ApplicationSupport Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. … in it for you? Great benefits. Clear pathway within the business. Hybrid working in the centre of London. If you are an experienced ApplicationSupport Manager with London Markets experience then I highly recommend contacting me: Email: metin@pioneer-search.com Telephone: 02038286956 #LondonMarkets #Lloyds #SpecialtyInsurance #ApplicationSupportManager #ApplicationSupport #Technology more »
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware … server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to more »
Trading ApplicationSupport – Equity VolTrading ApplicationSupport – Equity Vol110k Plus 20KQuant Capital is urgently looking for a Trading ApplicationSupport Engineer to join our high profile client in their London Office.Our client is one of the largest Quant Investment managers globally, with around … of 6. This role focuses more on trading than technology but we are looking for people from either side.Responsibilities:Support technology and applications including Market dataTrade Support via platformsRespond to calls and manage issues until resolution even if escalated to another teamWrite technical documentation/… able document problems and resolutionsContribute ideas to improve current technology, future deployments and decisionsIdentify and help to automate process within Infrastructure and TradingTrading ApplicationSupport Engineer Must Have:Experience of Equities Front Office Application SupportMultiple Trade Platform KnowledgeExperience within the last year at a bank, broker or Buy more »
Senior IT ApplicationSupport Specialist ⚡London, Liverpool Street 3x per week ⚡£50,000 - £60,000 ⚡Experience with on-premise and cloud-based applications Are you an ApplicationSupport pro?💻 Are you passionate about Wellness and Fitness?🏋🏼♂️ Well if you are, this might be just the … perfect role for you!🙌🏼 I'm working with a well known Wellness and Fitness brand who have a brand new ApplicationSupport Specialist position waiting for you! You'll be managing a small team of applicationsupport professionals whilst staying involved in the hands on element … expert second-line capabilities to the table, covering administration, support, monitoring, and enhancement. You will be responsible for a range of business applications including but not limited to; ERP, Core Financials, WMS, CRM, integrations solutions, eCom, MFP, MM, and manufacturing solutions. Your goal is straightforward: make sure more »
A Financial Services Company based in London is currently seeking a Senior ApplicationSupport Analyst to join their EMEA Technology team, supporting their trading applications. The team prioritises and resolves faults or queries on trading applications across all clients, suggesting methods to build and implement measurable improvements … Duties: Provide production support and maintenance on the application architecture Perform a level of monitoring, tuning and optimization of performance of IT applications Perform all other duties as assigned Manage upgrades of applications and technical components Participate in the preparation and implementation of business test phases … related to applications and their supporting systems Collaborate and work efficiently with members from other teams Experience Required: Experience in a similar ApplicationSupport position, ideally in the Banking or Financial Sector Experience of supporting Trading Applications Analytical and Diagnostic Skills Red Hat Linux O/ more »
Opportunity to join an exciting financial services clientFully remote opportunityAbout Our ClientOur client is a fin-tech organisationJob DescriptionAs a Hands-on Engineer, the following skills are expected on a daily basis:Daily monitoring - DatadogCertificates managementDaily MonitoringCluster healthAPI health - Response more »
ApplicationSupport Analyst A highly established Lloyd's insurance organisation are looking for an ApplicationSupport Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an ApplicationSupport Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. … You will come from a technical ApplicationSupport background from the specialty or Lloyd's market and you will report into the ApplicationSupport Lead. You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills more »
ApplicationSupport Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing ApplicationSupport team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self … of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. - Maintain the applicationsupport knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing … Proven experience installing, configuring, and diagnosing software issues. - Knowledge of Windows operating systems. - Experience of deploying & managing applications within a Windows environment. ApplicationSupport Engineer - London (Hybrid role) - £45-50K more »
APPLICATIONSUPPORT - MUREXWipro is looking for a ApplicationSupport with previous experience of Murex. Wipro is at the forefront of helping companies around the world transform so that they can deliver great experiences to their customers, partners and employees. At Domain and Consulting (D&C), we … technologies like Cloud, AI, 5G and robotic automation. All this is done while working with clients simultaneously to deliver outstanding results. As an ApplicationSupport (Murex), you will be a part of the Capital Markets Practice where we provide business & technology advisory services, vendor product expertise & integration services … Management/Data Infrastructure Providers, Finance, Risk and Treasury Transformation, Package-Led Transformation.PURPOSE OF THE ROLEWe are seeking a highly skilled and motivated Applicationsupport SME to bolster our team responsible for managing a Murex platform for our tier-1 client. The successful candidate will be part of more »
Title: Customer Support Engineer/Application DBA Department: Customer Success Area: Customer Support Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their offerings, bundles … high customer satisfaction, renewal and referenceablity. Position Summary Reporting to the Customer Support Manager, you are responsible for functional, technical and applicationsupport of the Aria Billing Cloud platform and the associated third-party integrations. Servicing our clients, business partners, and internal staff, you are responsible … inputs, outputs and construction and experience with SQL queries and scripts. Experience with XML, Java Script and HTML, and Software as a Service (SaaS) applications is desired but not required Responsibilities • Research Level 1, 2 and 3 support issues via Aria UI and Database • Provide first-level more »
ApplicationSupport Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an ApplicationSupport Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk … contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The ApplicationSupport Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support … part of the team Ability to think creatively to resolve issues Proven experience in a Service Desk tool (e.g., JIRA Service Desk) required ApplicationSupport Analyst London based (2x weekly) Salary £39,000-£41,000 If you think you could be a good match for this role, please more »
clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewSMBF Services Production management are recruiting an experienced Global ApplicationSupport Senior Group Manager for our Trade and Working Capital Solutions (TWCS) business area.Our production teams are an integral part of the Services Client … youHighly experienced in varied Production Management disciplines with a track record of continual improvementExcellent interpersonal & communication skills with ability to influence and garner support with senior stakeholders and partners.Demonstrable commitment to quality and attention to detail.Critical thinking and problem-solving skills.Highly effective navigating complex organisations.Strong financial planning and … Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources ------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:ApplicationsSupport------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their more »