Job Title: IT ApplicationSupport Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum DOE Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT ApplicationSupport Consultant. This role is a full-time permanent post … company at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT ApplicationSupport Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This is a … customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor junior colleagues more »
2nd Line ApplicationSupport - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line ApplicationSupport Engineer to join their growing team. You will be responsible for providing 2nd Line … applicationsupport on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising and solving issues for important customers. Ideally you will … Manager Assist Support Team with day-to-day duties Experience in a Servicedesk environment Experience in a Software/ApplicationSupport environment This is a great opportunity to join a well established software company who take pride in developing their staffs skillsets. This is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Training and Progression
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
2nd Line ApplicationSupport - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line ApplicationSupport Engineer to join their growing team. You will be responsible for providing 2nd Line … applicationsupport on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising and solving issues for important customers. Ideally you will … Manager Assist Support Team with day-to-day duties Experience in a Servicedesk environment Experience in a Software/ApplicationSupport environment This is a great opportunity to join a well established software company who take pride in developing their staffs skillsets. This is more »
Job Title: ApplicationSupport Team Leader Location: Bury St Edmunds Salary: £35,000 - £45,000 per annum DOE Cooper Lomaz are excited to offer a career opportunity with a leading national business, who are looking to source an ApplicationSupport Team Leader to join their team. … and growing the team. Role Overview: You will be supporting the business on its continued growth, working directly with customers and supporting the applicationsupport team. The role will see you directly mentor and assist the growth of skills in the team, as well as being hands-on … with customer and business partner queries. Role Responsibilities: Support and mentor the applicationsupport team. Oversee customer and business partner queries, ensuring SLAs are met and exceeded Coordinate amongst the support team to identify skills, train and mentor staff to grow their skills, and more »
ApplicationSupport Team Leader- Up to £48,000 (DOE) Location: Bury St Edmunds (onsite) We have partnered with a bespoke Software company, looking for an experienced Senior ApplicationSupport Engineer or Team Experience Team Leader to join their team in a team lead position. You will … Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
ApplicationSupport Team Leader- Up to £48,000 (DOE) Location: Bury St Edmunds (onsite) We have partnered with a bespoke Software company, looking for an experienced Senior ApplicationSupport Engineer or Team Experience Team Leader to join their team in a team lead position. You will … Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring more »
