Manchester, England, United Kingdom Hybrid / WFH Options
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ApplicationSupportAnalyst An established specialty insurer are looking for an ApplicationSupportAnalyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will … be able learn and grow within the team. As an ApplicationSupportAnalyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about … the Lloyd's Specialty insurance markets and the applications being supported within the business. You will have strong soft skills dealing with users and helping them resolve any issues they are facing. Skills: SQL Customer facing skills. Problem solving. ServiceNow TSQL experience. What's in it for you? Competitive more »
1st Line/ApplicationSupportAnalyst - Manchester - £38K Here at Venchr, we are looking for an ApplicationSupportAnalyst who will be a key member of our client's Operations Team, you'll provide crucial first-class applicationsupport, directly … contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and … phone to resolve issues, ensuring compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log more »
Are you an experienced ApplicationSupportAnalyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an ApplicationSupportAnalyst to add their expertise a team of applicationsupport specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide applicationsupport … a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar. Office 365 applications Experience working in an ITIL environment. Nice to Have SQL scripting or querying SharePoint Information/Application Security ITIL v3 certification Azure As an more »
