1 Permanent Applications Support Analyst Jobs in Oxford

We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application … identify the cause Liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required Replicating persistent issues in the applications, using local test systems to identify potential bugs to be logged with Development for fix Communicate with customers regularly over issues and problems that …/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills both internally and more »