Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Idox plc
ApplicationSupportAnalyst, 2nd Tier Desk Analyst, Social Care Customer Service, Idox Software Glasgow, Woking or Home based, UK About the role We are actively seeking to recruit a candidate into our Social Care team to assist in the support of primarily … as we are looking to merge two teams into one larger support team. The ideal candidate should have experience in web applicationsupport, troubleshooting and experience working with Developers to ensure a rounded experience for our customer base. Joining Idox as a 2nd Tier Service Desk … logged and fully completed, paying close attention to compliance, process and recording, as well as fully supporting our customer. Key responsibilities: · Supporting web-based applications that are developed in-house · Responding to all customer support incidents within the agreed SLA timescales · Taking ownership of all assigned incidents more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
We are seeking a motivated ApplicationSupportAnalyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an ApplicationSupportAnalyst, you will be responsible for providing 1st and … 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. ApplicationSupportAnalyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform … files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on … career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of ApplicationsSupport Analyst. We are expanding our team and searching for passionate ApplicationsSupport Analyst. As a member of our … team, you will have the opportunity to support and oversee a diverse portfolio of Oil and Gas business applications and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership more »
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on … established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Maximo ApplicationSupport Analyst. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or … do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »