specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access … of handling Service Desk activities in a busy fast paced Service Desk environment. · Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. · Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship … and support users from an operational perspective. · Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). · Leads auditing of IT stock and assetmanagement of site. Technical: · Microsoft Windows Server. · Strong knowledge of Windows 7/10/11 operating systems. · Active Directory (Administration). · Multi more »
problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & assetmanagement ensuring … part of a team. Experience and technical knowledge of IT, PCs/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Noir
roles for .NET Developer to join an ambitious Fintech start-up. This is your chance to work with the sharpest minds in private wealth management and financial software development. Our client's latest product release has changed the way people view private wealth management and allowed them to … provide their clients with an individualised, scalable assetmanagement framework that is unrivalled in today's market place. Our client is looking for passionate .NET Developer with experience in .NET, .NET Core/ASP.NET MVC, C# and SQL Server. Our client will provide training in: .NET 8, JavaScript more »
The Opportunity: Field Service Engineer Contract: Permanent Location: Ipswich The Briggs Equipment Group is a leading provider of assetmanagement and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Briggs Equipment Ltd
The Opportunity: Field Service Engineer Contract: Permanent Location: Peterborough The Briggs Equipment Group is a leading provider of assetmanagement and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that more »