problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & assetmanagement ensuring … part of a team. Experience and technical knowledge of IT, PCs/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation more »
problems, supporting standard software packages, and other general “IT” tasks • Providing ‘Hands and Eyes’ support to other teams • Processing documentation and knowledge base article management • Using the onsite call management system to update calls and close calls to specific SLAs • Perform stock control & assetmanagement – ensuring … of a team. • Experience and technical knowledge of IT, PC’s/peripherals, and their architecture • Break fix, IMACs, Incidents, Projects • Experience with Ticket Management • Comfortable with liaising and working alongside 3rd Parties • Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: • ITIL Foundation more »
problems, supporting standard software packages, and other general 'IT' tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & assetmanagement - ensuring … of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation more »
problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & assetmanagement ensuring … part of a team. Experience and technical knowledge of IT, PCs/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation more »
problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & assetmanagement - ensuring … of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation more »
subscription to a professional body of your choice Regular social events and volunteering opportunities Experience required… Essential: Experience in highway structures inspection, maintenance, design, assetmanagement and construction Experience of working collaboratively with clients, contractors, stakeholders, and multidisciplinary design teams Good working knowledge of Design Manual for Roads more »