subscription to a professional body of your choice Regular social events and volunteering opportunities Experience required… Essential: Experience in highway structures inspection, maintenance, design, assetmanagement and construction Experience of working collaboratively with clients, contractors, stakeholders, and multidisciplinary design teams Good working knowledge of Design Manual for Roads more »
specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access … of handling Service Desk activities in a busy fast paced Service Desk environment. · Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. · Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship … and support users from an operational perspective. · Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). · Leads auditing of IT stock and assetmanagement of site. Technical: · Microsoft Windows Server. · Strong knowledge of Windows 7/10/11 operating systems. · Active Directory (Administration). · Multi more »
specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access … of handling Service Desk activities in a busy fast paced Service Desk environment. · Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. · Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship … and support users from an operational perspective. · Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). · Leads auditing of IT stock and assetmanagement of site. Technical: · Microsoft Windows Server. · Strong knowledge of Windows 7/10/11 operating systems. · Active Directory (Administration). · Multi more »