across both the desktop and server estate, substantial presence in cloud computing environments e.g. AWS and Azure, enterprise hardware from vendors including Cisco, Fortinet, Avaya and Dell. The model candidate must be enthusiastic and self-motivated, enjoy working in a varied and challenging environment, and preferably have career experience of more »
center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system more »
Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/ more »
public sector client requires a product manager to join their telephony service team. Essential skills/experience: Experience within the telephony industry such as Avaya, Cisco, Matel, Siemens, Unify. Experience with the following - handset provisioning, voice and telephony, UCaaS, MS Teams, Networking (SIP, ISDN), Cloud and Saas, call groups, hunt more »
