Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning more »
when requested - Core systems infrastructure comprises Lenovo/HP/Dell workstations and HP/Cisco Blade Server technology running Windows OS, EMC SANs, Avaya and IPC telephony systems and Cisco Networks. Workstation hardware and software build Maintain automated build for workstations and servers Administration, configuration and support of workstation more »
environment is desirable Experience working in a Live Chat/Web Chat environment COMPETENCIES/SKILLS Knowledge of typical Contact Centre systems, Salesforce, CRM, Avaya, NICE WFM, booking systems You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment more »
Holiday Sick Pay Medical Care Key Skills: Designing, implementing, and maintaining telephony solutions using industry-leading technologies. Experience with telephony systems such as 3CX, Avaya, Mitel, and similar platforms. If you are interested in this role, please click APPLY NOW or email your CV directly to isaac.sharples@intechnologygroup.com for immediate more »
Holiday Sick Pay Medical Care Key Skills: Designing, implementing, and maintaining telephony solutions using industry-leading technologies. Experience with telephony systems such as 3CX, Avaya, Mitel, and similar platforms. If you are interested in this role, please click APPLY NOW or email your CV directly to for immediate consideration, I more »
public sector client requires a product manager to join their telephony service team. Essential skills/experience: Experience within the telephony industry such as Avaya, Cisco, Matel, Siemens, Unify. Experience with the following - handset provisioning, voice and telephony, UCaaS, MS Teams, Networking (SIP, ISDN), Cloud and Saas, call groups, hunt more »
Job responsibilities Please refer to the attached Job description for a detailed overview and the main responsibilities of this role. Person Specification Qualifications Essential Avaya Certified Implementation Specialist Cisco Certified network professional Degree, other tertiary qualification or evidence of relevant on-job qualification/equivalent hands on experience (3 yrs … field of IT, computing, Business Systems or similar. For example, MCSE. ITIL Level 4 certification Knowledge Essential Knowledge of IP telephony platforms to include Avaya IP office, Mitel & Cisco platforms 3 years hands on experience with Network Infrastructure and IP phone design solutions Proven record in applying Network Technologies and … to having the responsibility and freedom to act in the Trust best interest. Experience in delivering telephony solutions. To include IP Telephony Experience of Avaya, Mitel and Cisco IP platforms at a strategic level Experience of providing technical solutions at an organisational level 3 years or more experience of working more »
interpersonal skills. Strong troubleshooting, problem-solving and analytical skills. Ability to work independently and as part of a team. Experience with Telephony Infrastructure (Cisco, Avaya, MS Teams) Experience with video, content sharing and collaboration tools (MS Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with … voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible for the customer experience - think and act in ways that put our customers first, give more »
interpersonal skills. Strong troubleshooting, problem-solving and analytical skills. Ability to work independently and as part of a team. Experience with Telephony Infrastructure (Cisco, Avaya, MS Teams) Experience with video, content sharing and collaboration tools (MS Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with … voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible for the customer experience - think and act in ways that put our customers first, give more »
LAN, Edge, Wireless, Meraki, F5 Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, Cisco Webex The practitioner will be expected to have a deep technical knowledge in more »
Permanent job opportunity for a Avaya Design Engineer/Specialist Global company Salary up to £72,000 Hybrid role - Bristol based organisation in an easily accessible location To apply please call 07719 065 951/0161 416 6800 or email WHO WE ARE? We are recruiting a Avaya Design Engineer more »
to join our dynamic team in South Bristol! Why Work With Us? Exciting Technologies: Dive into a world of innovation with technologies like 3CX, Avaya, Mitel, and more. Be at the forefront of telephony advancements! Collaborative Environment: Join a supportive team where collaboration and creativity thrive. Your ideas matter here … on the latest telephony trends and technologies to continuously enhance our services. What We're Looking For: Experience with telephony systems such as 3CX, Avaya, Mitel, and similar platforms. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. A proactive mindset with a passion for learning more »
/Configuration Management Tool) that is underpinned by Terraform. Overview Working on an exciting new transformation to move our on-premises contact center platform (Avaya) to the Genesys Cloud CX. The transformation project will involve re-architecting all our existing services along with enabling new capabilities that Genesys Cloud CX … improve the reliability and repeatability of our deployments. Migrate configuration using Genesys blueprints designs via Terraform Cloud scripts and assist in migrations activities from Avaya to Genesys Cloud. Essential Skills Strong understanding and a proven track record of using Terraform and Github – Key requirement. Minimum 5 years experiencing developing Genesys more »
