Desktop Support Engineer
Nottingham, England, United Kingdom
James Adams
and peripherals. Configure and maintain user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. Manage user access and permissions through Entra ID and Intune administration. Utilize Service Now to effectively log, track, and resolve user tickets and manage IT assets. Collaborate with the Cybersecurity team … cloud platforms like Microsoft Azure (familiarity is a plus). A strong understanding of laptop hardware and software configuration. Knowledge of Entra ID and Intune administration. Proficiency with Service Now for ticketing and asset management. Basic understanding of cybersecurity concepts and familiarity with security tools like more »
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