role People accountabilities Experience you would be expected to have We expect any candidates to evidence the ability to work in line with the BT Values: * Personal -We come across as human beings. We show we understand and care. We respond to what our customers want * Simple - We're more »
requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support more »
office visits 1-2 days/week. The role: BAU duties 3rd line infrastructure support Ensure Windows Platform operating correctly Cloud/Telephony migration - BT Cloud works Line management of a team of 2 people The ideal candidate will have experience with: 3rd Line IT Infrastructure Support Strong RDS more »
