essential but preferable. Proficient in architectural patterns, microservices, and API design A good understanding of different security design patterns, principles and controls Energy supply, billing and metering industry experience is highly recommended Certifications (Optional) Relevant certifications in cloud platforms or solution architecture are a plus. Key Competencies/Core Capabilities more »
Bracknell, England, United Kingdom Hybrid / WFH Options
ECS Resource Group
initially As a Customer Order and Issue Resolution Representative you will be responsible for End-to-End CIR Management – handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints. You will more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CGI
will have worked within the UK energy retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, forecasting, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For … management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CGI
worked within the UK non-domestic water retail sector either as a Senior SME within one or more core business areas (for example pricing, billing, collections), or as a Senior Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a … management skills. You will have experience of multiple relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows. You will be a team player with strong communication and presentation skills and an ability to engage at more »
people and systems Security system monitoring - interpreting and managing output from the SOC (security operations centre) Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) Change management (internal authorisation for significant system changes) Assistance to senior management in relation to IT issues (for example, integration with a new … time/billing system) Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) Assistance with AAF and other audits Management of joiner/leaver process Business continuity plan & disaster recovery This is a hybrid more »
