2 Permanent Billing Jobs in West Lothian

between home and the office. What youll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products more »

and trend analysis to ensure customer and revenue assurance are maintained to a high level. What you’ll do: Provide analytical support for overall Billing Assurance team while independently managing your own workload. Analysing large sets of data to identify customer assurance issues and be able to prioritise and assess … product and revenue assurance opportunities. Look for opportunities to drive and implement change. Reporting system and process issues that affect team performance to the Billing Assurance manager and other stakeholders. Contribute to departmental process & system improvement programmes. What you’ll bring: Self-starter with a curious mindset, an eye for more »