2 Permanent Blackberry Enterprise Server Jobs in London

English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge on monitoring tools such as Nagios, BES, Tivoli, Splunk, Dynatrace, Datadog, Cloud watch. In depth working knowledge of service management processes (Incident, Problem and Change Management) Ability to deliver in a high more »

/playbooks, updating tests and infrastructure, ensuring GitHub workflows, providing service review and feedback, and participating in on-call support. Responsibilities: Monitor service metrics (BES, ECP Platform Health Dashboard, CloudWatch). Maintain/update Python code, Terraform, GitHub Actions workflows. Execute runbooks/playbooks for incidents, service requests. Update/… maintain tests (Unit, Synthetic, BES Monitoring). Ensure GitHub workflows, including configuration reverting. Provide service review/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incident management, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub more »